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Emirates features and amenities



 

Emirates off ers First, Business and Economy Class cabins, award winning ICE In-Flight Entertainment System, Emirates Sky Lounges, chauff eur transfer at some of the airports, a wide choice of check-in options as well as a Skywards, Emirates popular frequent-flyer program. Below you will find a detail description of each of these features.


 

 

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Emirates First Class

 

There are 3 types of first class seating: the full suite with doors, flat bed 'Skycruiser' seat (without doors) and 'Sleeper' seats.

 

The full suite has closing doors to ensure privacy, a mini-bar, a coat rack and storage. They also feature the ICE system on a 58 cm (23 in) LCD screen. The seat converts into a 2m (6 ft 7 in) fully flat bed.

 

On its new Airbus 380-800, first class features private suites, two shower-equipped lavatories, a spa and access to the first/ business class bar area and lounge. First and business class cabins are located on the entire upper deck of Airbus 380-800 aircraft.

 

Emirates Business Class

 

The business class seat reclines to a fully flat bed and features massage function, privacy partition, winged headrest with six-way movement, two individual reading lights and an overhead light, in-seat power supply, USB Ports and an RCA socket for laptop connection, over 600 channels of entertainment on ICE, shown on a 43 cm (17 in) wide TV screen.

 

On Airbus 380-800 aircrafts, business class passengers also have access to an on-board bar at the rear of the aircraft. The guests also have the ability to customize and save seat and in-flight entertainment settings to a memory key for re-use on future flights

 

Emirates Economy Class

 

The seat has a 79–81 cm pitch (31–32 in), adjustable headrests and a personal TV screen for the ICE in-flight entertainment. There are also in-seat laptop power-outlets on newer aircraft and laptop recharging facilities in galleys in older aircraft.

 

Dining

 

Emirates First Class and Business Class dining feature a wide range of dishes available on demand throughout the flight. The


 

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dishes are presented on Royal Doulton fine bone china with exclusive Robert Welch cutlery, alongside fine wines.

 

High Tea and hors d’oeuvres are served in the Onboard Lounges.

 

The passengers can enjoy multiple courses and complimentary champagne and vintage wines, along with other cocktails and beverages.

 

In Economy Class, passengers can enjoy a number of regionally inspired dishes with locally sourced ingredients, like Lamb Brochette with Arabic Spices or Grilled Chicken Breast with Caramelized Plums.

 

A complete range of complimentary drinks are served, including wines and cocktails. Champagne can also be bought in-flight.

 

In-flight entertainment system ICE

 

ICE won the best in-flight entertainment from Skytrax every year since it was introduced in 2003. It off ers between 600 and 1200 programs of music, movies and video games to all passengers. ICE contains a link to an in-flight email server which allows passengers to access, send or receive emails for US $1 per message. ICE also contains a seat-to-seat chat service.

 

In November 2006 the airline signed a deal with mobile communications firm AeroMobile to allow in-flight use of mobile phones to call or text people on the ground.

 

Frequent-flyer program

 

Emirates has over 5.72 million customers using their Skywards

frequent-flyer program.

The four primary tiers are:

 

• Blue

 

• Silver which requires 25, 000 tier miles for entry

 

Gold, which requires 50, 000 tier miles for entry

Platinum, which requires 150, 000 tier miles for entry


 

 

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Departure services

 

Passengers may check-in between 2 to 48 hours prior to flight departure. This may be done over the counter or at the lounge within the airport. Self-service kiosks are available at Dubai International Airport and certain stations of the Dubai Metro. Alternatively, the check-in can be made through the Internet or by SMS. Online printing of boarding passes is available through Internet check-in.

 

Lounges

 

First and business class passengers, as well as Skywards Gold and Silver members, have access to Emirates Lounges. The airline has 32 lounges in 28 cities. Skywards Silver members can use the lounge in Concourse 1 at Dubai Airport. At airports in which Emirates does not operate a departure lounge, a third party departure lounge is usually provided for First and Business class passengers as well as Skywards Gold members.

 

Chauffeur-drive

 

First and business class passengers can make use of complimentary chauff eur-driven airport transfers in selected cities.

 







Cabin Crew Life

 

Dubai

 

Dubai is one of the most exciting cities in the world. It is home to Burj Khalifa - the tallest building in the world, Palm Islands - the man made palm tree shaped islands hosting Atlantis Hotel and Aquaventure Water Park, Ski Dubai - the indoor ski slope that allows you to be in the snow right after tanning on the beach and so many other amazing attractions. Living in Dubai is an adventure and a continuous discovery of what the city has to off er - restaurants serving any kind of food you can think of, night life, desert safaris, concerts and events.

 

Accommodation

 

You will be off ered accommodation in one of the city's newest and most modern buildings with facilities such as internet


 

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room, gym and crew lounge. You will be sharing a two or three bedroom apartment with colleagues of the same gender. Accommodation will be assigned based on your preferences for a house-mate (smoking or non-smoking, vegetarian or not, same country, etc). You will have your own bedroom and bathroom and you will be sharing the common area such as the living room and kitchen.

All your utilities are paid by the company.

 

Transportation

 

An Emirates-branded bus will come to pick you up from your accommodation about one hour before your duty starts. This may be a flight, training or airport reserve duty. During the bus ride you can do some reading or catch up with your colleagues. The same service will be available when you return from the airport.

 

Salary

 

The basic salary for a new entry cabin crew is US$1094 paid in the local currency (AED4020). Once you start flying you will be paid US$14.97 (AED55) for each flying hour. Every month you will average between 50-75 flying hours.

 

On top of your salary and flying hours, you will be paid a meal allowance for the time you spend away from base (during your layovers). The meal allowance is calculated per hour spent at your layover destination and paid in the local currency. That is your pocket money for the time you are away.

 

Schedule

 

You will have between 8-12 days off every month. On the 25-28th of the month, the next month’s schedule will be published. One seven months you will be assigned a reserve month, meaning that you will not have any schedule flights, but be on-call for the flights which don’t have the required cabin crew. You will be called in advance to operate a flight.


 

 

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Annual Leave

 

You are entitled to 30 days annual leave. You will be given one free ticket per year to travel back to your country.

 

Travel concession

 

You will have unlimited discount tickets (ID 90 or ID 50) for yourself, your parents, spouse and children on Emirates routes or on partner airlines. You will also have a limited number of tickets for your non-family contacts, to be used only on Emirates flights.

 

Uniforms

 

A new Emirates uniform was launched in 2008, in-line with the delivery of Emirates’ first Airbus 380 aircraft.

The ladies uniform is beige in color and it includes the Emirates red hat with veil, red kick-pleats in the skirts, fitted blouses, red leather shoes and handbags.

 

The male flight attendants wear a chocolate brown suit, featuring pinstripes, with a cream shirt and a caramel, honey and red tie.

 

For the on-board uniform, male and female cabin crew wear service waistcoats.

 

Both male and female Pursers wear chocolate brown color suits.

 

The uniform will be dry-cleaned free of charge and replacement items will be given yearly.

 

Career perspective

 

You will start-up as Cabin Crew Economy Class and have a line of promotion as Cabin Crew Business Class, Cabin Crew First Class, Cabin Senior Economy Class, Cabin Senior Business and First Class and Purser.

 

12-24 months of experience is required to apply to next level position.

 

Company values

 

The primary focus for Emirates and its employees is to deliver superior customer service. In turn, Emirates provides its


 

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employees with benefits such as comprehensive health plans and paid maternity* and sick leave. Another strategy employed by Emirates is to use profit sharing and merit pay as part of their competency based approach to performance management.

* Emirates is the only middle-eastern airline to off er its cabin crew employees maternity leave.


 

 

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Etihad Airways

 

History

 

Based in Abu Dhabi and founded in 2003 by royal decree, Etihad Airways became the National Airline of the United Arab Emirates. First flight was Abu Dhabi-Beirut in November 2003.

 

By June 2006 the airline managed to add 30 destinations in an amazingly short period of 30 months.

 

In 2008, Etihad announced the largest aircraft order in history (at that time) at the Farnborough International Air Show, ordering 205 aircraft.

 

In 2012 Etihad had 61 passenger aircraft and flew to 74 destinations all over the world.

CEO

 

Mr. James Hogan

 

Trivia

 

• Etihad is the fastest growing airline in the history of commercial aviation.

 

• Etihad means ‘United’ in Arabic.

 

• 120 nationalities are currently employed by Etihad.

 

• All passengers on Etihad flights are referred to as ‘guests’.

 

• In June 2004 Etihad launched the first direct flights from the United Arab Emirates to Toronto, Brussels and Geneva.

 

• The airline gained global exposure with the start of F1 Abu Dhabi Grand Prix in 2009 where they became main sponsors. Also you can find the Etihad logo on the shirts of Manchester City Football Club.

 

• In 2012, Etihad won for the fourth consecutive year ‘World’s Leading Airline’ at the World Travel Awards.

 

• Current slogan: From Abu Dhabi to the World

 

• Previous slogan: Change the way you see the world

Numbers

 

Total number of employees - 8000, out of which Cabin Crew - 3000


 

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Flight Deck Crew - 900

* as of 2012

Weekly flights - more than 1000

Number of destinations - 74 (55 countries on 5 continents)

* as of 2012. New destinations are added each year.

Fleet

Airbus 319/320 - 17

Airbus 330 - 22

Airbus 340 - 11

Boeing 777 - 11

Total number of aircraft - 61

* as of 2012

 


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