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OKIN BPS as dynamically developing companyСтр 1 из 3Следующая ⇒
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Index 1 OKIN BPS. 3 1.1 OKIN GROUP, a.s., OKIN BPS Division, the Preferred Employer. 3 2 Ostrava. 4 3 National Currency, Exchange Offices and Banks. 4 3.1 First Days of Your Stay in the Czech Republic. 5 4 ID Cards and Passports, Employee Card.. 5 4.1 Foreign Employment. 5 5 Transportation in Ostrava. 6 5.1 Public Transport in Ostrava. 6 5.2 Car Rent. 7 5.3 Driving License. 7 6 Accomodation.. 7 6.1 OKIN BPS Support for New Starters (Foreigners) 8 7 Restaurants. 8 8 Shopping. 9 8.1 Average Prices of Essentials. 9 9 Health and Social Care. 10 9.1 Emergency Health Service. 11 9.1.1 Hospitals. 11 9.2 Social Security. 11 9.3 Income Tax. 11 10 Telephones Numbers Including Emergency Calls. 12 10.1 Phone Operators. 12 11 Post Office Services. 12 12 Leasure Time Activities. 13 12.1 Tips for Leisure Time in Ostrava. 13 12.2 Exploring Places Further Away. 13 13 Useful Information.. 13
OKIN BPS OKIN GROUP, a.s., OKIN BPS division is a company specialized in business process services and is a part of one of the biggest providers of these services in the Czech Republic. We focuse on significantly improving the satisfaction of end users in providing services, reducing the interval of delivery of a service to end customers, simplifying processes, speeding up the earning of revenues and contributing to achieving our customer’s profit.
OKIN BPS as dynamically developing company · We joined the market in 2004. · We deliver our services from two BPS Delivery centers in the Czech Republic – from Ostrava and Prague. · The number of our employees growths every year. · All our employees speak English fluently. · We communicate in nine other languages with our clients – German, French, Spanish, Portuguese, Italian, Swedish, Dutch, Polish and Russian. · Our services cover the whole area of EMEA (Europe, Middle East, Africa). · We work on more than 500 000 very complex transactions every year. · We lead End-to-End processes with high value added for our clients. · All services are conditioned by SLA (Service Level Agreement) with the clients and are valued and reported based on KPIs (Key Performance Indicators). · We continue to improve processes by using 6Sigma methodology and Operational Excellence. · We consistently apply principles of project management on all new activities.
OKIN GROUP, a.s., OKIN BPS Division, the Preferred Employer Our People OKIN GROUP, a.s., OKIN BPS division has always considered the employees to be the Company’s most valuable asset. This is reflected in the quality of the services provided as there exists a direct connection between employee satisfaction and the quality of the services provided. Effectiveness and management control are then determined by impeccable Company processes.
English is the standard working language but people with other language skills can also find a broad scope of work in our Company. What is important for work at OKIN BPS is total customer-orientation, ingenuity, creativity when handling (the daily) tasks, discipline and the ability to learn new things and willingness to accept responsibility and the risks involved. We are a dynamic, flexible and purely Czech company with young, capable and hard-working employees. We are highly rated by our customer and can compete in a global competitive environment. Our advantage is our exceptionality not our size. Despite this, we provide plenty of opportunities for professional and career growth.
More information about career at OKIN BPS you can find on our websites: http://okinbps.com/jobs.phtml
Ostrava Ostrava is the third biggest city of the Czech Republic. It is located in the Moravian-Silesian Region of the Czech Republic. The Moravian-Silesian region is located in the easternmost part of the Czech Republic. It is about 400 km eastwards from Prague. By converting this figure to transportation time, it is only 1 hour by air, 3 hours by railway and 4 hours by car. If we perceive the region supra-regionally, it is positioned most conveniently on the borderline of three countries almost in the centre of Europe.
Our region is situated between the Austrian Vienna, Polish Upper Silesian agglomeration and Bratislava in Slovakia. The strength of this position throughout the region is further emphasized by the regional participants trying to link some of the activities of Moravian-Silesian region, Žilina Autonomous Region and Województwo Śląskie in certain activities with the prospect of creating significant territorial centres in the European perspective.
Ostrava Leoš Janáček Airport is close to Ostrava (23 km). There are direct flights between Prague and Ostrava.
Contact: Letiště Ostrava, a.s., 401 Mošnov, GPS 49°41'43.85"N, 18°7'15.28"E.
Distances: Praha (Capital city) – Ostrava 400 km Brno – Ostrava 200 km Bratislava (Slovakia) – Ostrava 300 km Vienna (Austria) – Ostrava 300 km Katowice (Poland) – Ostrava 100 km Krakow (Poland) – Ostrava 170 km Warszawa (Poland) – Ostrava 400 km Berlin (Germany) – Ostrava 570 km Bonn (Germany) – Ostrava 1050 km Budapest (Hungary) – Ostrava 500 km Paris (France) – Ostrava 1400 km London (UK) – Ostrava 1600 km
Foreign Employment Each foreign visitor or employee is requested to provide either their ID Card or passport during inspection at the public transport, dealings with the authorities, etc. Each foreign citizen of OKIN BPS outside of EU countries, has to be a holder of valid Employee Card (work permit and long-term residency in the Czech Republic).
The foreign citizen candidates put the application for the Employee Card at the Czech Embassy in their home country.
The Employee Card is prolonged via the Ministry of the Interior in the Czech Republic.
In chapter Entry & Residence, you will find information about visa issues for foreigners. Web portal of the Ministry of the Foreign Affairs of the Czech Republic: http://www.mzv.cz/jnp/en/information_for_aliens/index.html.
The conditions of entry and stay of aliens in the territory of the Czech Republic are regulated by Act No. 326/1999 Coll., on Stay of Aliens in the Territory of the Czech Republic, as amended (the “Alien Act”) and Regulation (EC) No 810/2009 of the European Parliament and of the Council of 13th July 2009 establishing a Community Code on Visas (Visa Code).
All information related to visa you can find: http://www.mzv.cz/jnp/en/information_for_aliens/general_visa_information/index.html.
List of the Foreign Missions to the Czech Republic: http://www.mzv.cz/jnp/en/diplomatic_missions/foreign_missions_to_the_czech_republic/index.html.
Transportation in Ostrava In the area of Ostrava, you may use 3 types of UMT (Urban Mass Transportation): buses, trams and trolleybuses. For longer trips or greater distances, you may also use coaches, but trains are recommended.
Public Transport in Ostrava All necessary information about public transport in Ostrava that is provided by Dopravní podnik Ostrava a.s. can be be found at the following website: http://www.dpo.cz/.
Public transport in Ostrava is part of an integrated transport system ODIS.
The fares of the Dopravní podnik Ostrava a.s. (Ostrava Transport, joint-stock co.) are a combination of zone and time-based rates, and transfers are possible. Zone limitations apply to long-term time tickets; time limitations apply to short-term tickets within the TOWN tariff area (zones 1, 2, 3 and 4) and the XXL tariff area (zones 9, 10, 12, 13, 14, 16, 17, 18, 19, 20, 25).
Tickets may be bought in every kiosk or in a ticket machine (usually in yellow colour). You may also buy them from a bus or tram driver, but at applies higher price. Please validate your ticket using the electronic machines located at each door-way immediately after boarding the public transport vehicle! The ticket is valid for the period corresponding to the ticket type and price. Please report any errors in ticket validation to the driver without any hesitation.
There are three main types of tickets: single tickets, season tickets and monthly tickets.
These are the types of tickets for adults which you can buy either at a kiosk, in a ticket vending machine or by SMS: · a 10-minute ticket = 14 CZK, · a 30-minute ticket = 20 CZK, during the weekend and bank holidays the ticket is valid 40 minutes, · a 60-minute ticket = 26 CZK, during the weekend and bank holidays the ticket is valid 90 minutes, · a 70-minute text message ticket (SMS) = 27 CZK, during the weekend and bank holidays the ticket is valid 90 minutes, · a 24-hour ticket = 80 CZK, during the weekend and bank holidays and during summer holidays (1st July – 31st August) the ticket is for 5 passengers (max. 2 adults and 3 children under 15 years of age).
From 8.00 p.m. to 4.00 a.m, please board buses and trolley buses through the front door only. Once on board, validate your ticket in the electronic machine or show your season ticket to the driver IMMEDIATELY.
Car Rent In case of renting a car, see http://carrental.czechocar.com/.
Driving License
Accomodation The city offers a lot of possibilities of accommodation in various price categories and quality. All types of accommodation can be found in Ostrava, from luxury hotels to guesthouses and hostels.
The ratings used for the accommodation providers in the Czech Republic are comparable with the European standards, for example the Mercure hotel in the centre of Ostrava, Brioni hotel, etc.
Main information about places to stay in Ostrava you can find on this link: http://www.ostrava.cz/en/turista/sluzby/ubytovani-en/ubytovani
Private accommodation at a discounted rates for OKIN BPS employees, is offered by:
o Entitlement to a 15% discount of the market rent. o 1 month´s rent deposit applies for any possible damage. o No commission is being charged for the employees of OKIN BPS. o The flats vary from 0+1 – 4+1. o This benefit is applicable to both, new contractor and also to OKIN BPS employees, who are already renting a flat from RPG BYTY, s.r.o. – at market rental price.
If another real estate is preffered, a large selection of appartments or houses for rent is available on: · SREALITY (http://www.sreality.cz/en)
Restaurants Ostrava offers a wide range of restaurants. You can find white-table cloth restaurants, brasserie-type restaurants, pizzerias, sushi, fast food, etc. Whether you would like to enjoy traditional Czech food, regional specialties or international cuisine, Ostrava has everything you are looking for.
All information about places to eat can be found on the following link: http://www.ostrava.cz/en/turista/sluzby/stravovani?set_language=en
The main street for enjoying dinner and having a great time close to Nordica building is the Stodolní Street. It boasts over 70 bars and restaurants in an area covering just a few blocks. Other dining establishments with cuisine from around the world are spread throughout the city. Fast food restaurants are concentrated in the center and in the city shopping malls.
Of course, no visit to Ostrava would be complete without a pint of the local beer, “Ostravar” and other brands. Basic prices of dishes: Soup 20-40 CZK Lunch 80-120 CZK Fish and chips 180 CZK Steak, 150 g 250 CZK Salad, 300 g 150 CZK Pasta carbonara, 300 g 150 CZK Pizza, 300 g 100-180 CZK Dessert 35 CZK Pancake with ice cream and fruits 70 CZK Draught beer, ½ liter 20-50 CZK Bottled water, 0,2 dcl 20 CZK Bottled soft drinks, 0,2 dcl 35 CZK Black coffee with milk and sugar 35 CZK Whisky 0,4 cl 50 CZK White rum 0,4 cl 50 CZK White wine, 0,2 dcl 50 CZK Red wine, 0,2 dcl 50 CZK
Shopping Ostrava is the shopping centre of the region. You can find here small specialized shops, supermarkets and shopping malls. Small markets with fresh fruits, vegetables and flowers are located here as well.
In Ostrava you can also find the largest bookshop in the whole country. The bookstore is spread over 4 floors, covering 3 000 sq. m, with Czech, foreign, classical, and specialized literature, as well as magazines and journals, postcards, calendars and textbooks (http://www.knihcentrum-ostrava.cz/).
Oxford Bookshop you can find on link http://www.megabooks.cz/prodejny/oxford-bookshop/ostrava/.
Karolina is the newest shopping centre including a cinema, cafés etc. It is the most modern shopping and entertaintment centre in the Czech Republic. For more information check: http://www.nova-karolina.cz/clanky/obchody-a-znacky/?lng=en.
You can visit the Avion Shopping Park shopping center with many specialized shops including IKEA. More information on www.ostrava.avionshoppingpark.cz.
The Futurum shopping centre is another option for shopping. For more information check www.futurumostrava.cz.
Items |
CZK |
Items |
CZK | |||||||||||||||||||||||||||
Bread, 1 kg | 40 | Instant coffee, 100 g | 100 | |||||||||||||||||||||||||||
Wholemeal bread, 1 kg | 80 | Black tea, 20 teabags in box | 30 | |||||||||||||||||||||||||||
Roll or bun, 1 pc | 2 | Fruit tea, 20 teabags in box | 30 | |||||||||||||||||||||||||||
Cereal roll, 1 pc | 5 | Green tea, 20 teabags in box | 35 | |||||||||||||||||||||||||||
Hot dog | 20 | Still water, 1,5 litre bottle | 15 | |||||||||||||||||||||||||||
Butter, 250 g | 40 | Carbonated Water, 1,5 litre bottle | 15 | |||||||||||||||||||||||||||
Vegetable fat, 250 g | 40 | Flavoured water, 1,5 litre bottle | 20 | |||||||||||||||||||||||||||
Milk, semi-skimmed, 1 litre | 20 | Coca-Cola, 2 litre bottle | 40 | |||||||||||||||||||||||||||
Sliced cheese, 100 g | 20-35 | Beer, 1/2 litre bottle | 20 | |||||||||||||||||||||||||||
Soft cheese, 100 g | 30 | White wine, 0,75 l bottle | 100 | |||||||||||||||||||||||||||
Sliced ham, 100 g | 20 | Red wine, 0,75 l bottle | 130 | |||||||||||||||||||||||||||
Sliced dry salami, 100 g | 20-35 | Toilet paper, 1 package | 5 | |||||||||||||||||||||||||||
Frankfurter, 100 g | 20-50 | Washing powder, 4 kg | 300 | |||||||||||||||||||||||||||
Sausage, 100 g | 20-50 | Softener, 1 litre | 80 | |||||||||||||||||||||||||||
Pasta, 500 g | 20-45 | Soap, 1 pc | 20 | |||||||||||||||||||||||||||
Rice, 500 g | 35 | Shower gel, 400 ml | 60 | |||||||||||||||||||||||||||
Items |
CZK |
Items |
CZK | |||||||||||||||||||||||||||
Sunflower oil, 1 litre | 50 | Shampoo, 400 ml | 60 | |||||||||||||||||||||||||||
Olive oil, 1 litre | 200 | |||||||||||||||||||||||||||||
Potatoes, 1 kg | 20 | |||||||||||||||||||||||||||||
Tomatoes, 1 kg | 70 | |||||||||||||||||||||||||||||
Peppers, 1 kg | 70 | |||||||||||||||||||||||||||||
Onion, 1 kg | 15 | |||||||||||||||||||||||||||||
Garlic, 1 kg | 150 | |||||||||||||||||||||||||||||
Cucumber, 1 pc | 15 | |||||||||||||||||||||||||||||
Apples, 1 kg | 30 | |||||||||||||||||||||||||||||
Lemons, 1 kg | 40 | |||||||||||||||||||||||||||||
Oranges, 1 kg | 40 |
Health and Social Care
As an emlpoyee of a Czech company you are registered at local insurance companies. The employees of OKIN BPS division are registered at Všeobecná zdravotní pojišťovna (VZP). This insurance covers the primary health care.
Please check with your local authority the legal requirements in your country.
Foreign employees can make registration at a General Practitioner MUDr. Jiří Henzl. His office is placed on Bieblova St. No. 2, in Ostrava, phone contact: +420 596 623 462 or General Practitioner MUDr. René Ehl. His office is placed on Lechowiczova street No. 2, in Ostrava, phone contact: +420 596 611 667.
Medicine prescribed by a doctor is to be collected at the pharmacy. The basic prescription fee amounting to 30 CZK per prescription is paid by the patient. Patients contribute a certain percentage of the fee, depending on the medication prescribed.
List of pharmacies in Ostrava: http://www.lekarny-lekarna.cz/mesto-ostrava/.
The following link leads to basic information on the health care services that are available to foreign nationals in the Czech Republic. These pages are primarily designed for use by foreigners coming from so-called third ”countries“ (i.e. countries that are not one of the European Union’s member states, members of the European Economic Area (EEA) or Switzerland). These pages are meant to serve the needs of both those who are just staying in the Czech Republic for a shorter period of time as well as the needs of those who are planning a longer term stay in the Czech Republic.
Emergency Health Service
· Adults, children and stomatologist – phone number: +420 596 191 111.
· Ambulance car – phone number: +420 596 612 111.
· Emergency Service for adults at 5 Varenská, Ostrava is available 24x7.
· Emergency Service for children at 6 Janovského, Ostrava is available from 4.30 p.m. till 6.30 a.m. during working days and continuously during weekends and bank holidays.
· Emergency Dentist Service at 5 Varenská, Ostrava, is available from 6.00 p.m. till 6.00 a.m. during working days and continuously during weekends and bank holidays.
Hospitals
Ostrava City Hospital, Městská nemocnice Ostrava, příspěvková organizace, 20 Nemocniční, Ostrava, GSP 49°49'58.300" N, 18°16'29.795" E.
The pharmacy is open from 7.00 a.m. till 4.00 p.m. and from 6.00 p.m. till 7.00 a.m. as a part of the emergency service.
The Ostrava University Hospital, Fakultní nemocnice Ostrava, 1790, 17.listopadu Str., Ostrava-Poruba, GSP: 49˚49´36” N / 18˚09´40” E.
The pharmacy is located in building A of the health centre and is opened from 7.30 a.m. till 3.30 p.m.
Ostrava-Vítkovice Hospital, Vítkovická nemocnice, 1192/15 Zalužanského, Ostrava-Vítkovice, GSP. 49°48'53.244" N, 18°16'7.497" E.
Social Security
Every employee is, once joining OKIN BPS, registered at the Social welfare and will receive EČP (Evidenční číslo pojištěnce). This is a number that is unique to every single person and refers to your ID number in the social security.
This is a compulsory fund that serves its purpose for providing you with payments during the employee´s illness, a female employee maternity leave / male employee parental leave as well as unemployment benefits. and the pension contribution and other.
Please check with your local authority the legal requirements in your country.
Income Tax
15 % income tax is being deducted from the monthly salary up to 100 TCZK gross, 15 % + 7% income tax is being deducted from the monthly salary which exceed 100 TCZK gross and are paid to the Czech Revenue office.
Various discounts and/or bonuses may apply according to your status (student, single, married, married with children, resident, non-resident….).
The income tax is automatically deducted from your salary by the payroll.
Phone Operators
List of main Phone Operators which provide full mobile services in the Czech Republic:
· Telefónica O2: https://www.o2.cz/osobni/en/#_il=enos-sgmt_homepage
Customer service, information about new products and services, orders (free phone number): +420 800 02 02 02.
Technical support for mobile, land line, internet, etc. (free phone number): +420 800 02 02 02, option 4.
· Vodafone: http://www.vodafone.cz/en/
Customer service, information about new products and services, orders (free phone number) for new customers: +420 800 77 77 77.
· T-Mobile: (only Czech version) https://www.t-mobile.cz/web/en/home
Customer service for new clients: +420 800 73 73 73.
Post Office Services
Czech Post is a provider of quality services in the area of mediating information, payments and goods via both traditional and electronic means.
The Czech POINT scheme simplifies dealing with authorities by issuing certified extracts from public administration information systems.
Authentication services are easily available at all post offices with a Czech POINT outlet, it is not necessary to visit any authority or notary. You can also get copies of original documents there.
The nearest post office closed to Nordica building is located at 1368/20 Poštovní, Ostrava, is opened daily from 8.00 a.m. to 7.00 p.m. during working days and from 8.00 a.m. till 12.00 a.m. on Saturday. GPS 49°50'16.584"N, 18°17'21.002"E.
Leasure Time Activities
Ostrava is becoming more and more known as a pleasant centre of rich cultural events and leisure.
Useful Information
The 5 offices of Ostrava city information centre (Ostravský informační servis) provides information to the visitors as well as to its citizens. More useful information can be found at: www.ostrava.cz.
More details about the Moravian-Silesian Region can be found at:
http://o-kraji.kr-moravskoslezsky.cz/zakladni_informace_en.html.
Czech bank holidays:
1 January - New Year's Day
Easter Monday
1 May - May Day
8 May - Liberation from Fascism
5 July - Cyril and Methodius
6 July - Burning at Stake of Jan Hus
28 September - Czech Statehood Day
28 October - Establishment of the Czechoslovak Republic
17 November - Freedom and Democracy Day
24 December - Christmas Eve
25 December - Christmas Day
26 December - Christmas Day
Climate: Moderate. Average temperature in summer between 16 °C and 30 °C and in winter between 0 °C and – 15 °C.
JOIN US OSTRAVA
Valid from: | 21. 12. 2015 |
Owner of document: | Lucie Máchová |
Version: | 4 |
Document classification: | INTERNAL |
Valid for: | all foreign applicants for a job, |
Index
1 OKIN BPS. 3
1.1 OKIN GROUP, a.s., OKIN BPS Division, the Preferred Employer. 3
2 Ostrava. 4
3 National Currency, Exchange Offices and Banks. 4
3.1 First Days of Your Stay in the Czech Republic. 5
4 ID Cards and Passports, Employee Card.. 5
4.1 Foreign Employment. 5
5 Transportation in Ostrava. 6
5.1 Public Transport in Ostrava. 6
5.2 Car Rent. 7
5.3 Driving License. 7
6 Accomodation.. 7
6.1 OKIN BPS Support for New Starters (Foreigners) 8
7 Restaurants. 8
8 Shopping. 9
8.1 Average Prices of Essentials. 9
9 Health and Social Care. 10
9.1 Emergency Health Service. 11
9.1.1 Hospitals. 11
9.2 Social Security. 11
9.3 Income Tax. 11
10 Telephones Numbers Including Emergency Calls. 12
10.1 Phone Operators. 12
11 Post Office Services. 12
12 Leasure Time Activities. 13
12.1 Tips for Leisure Time in Ostrava. 13
12.2 Exploring Places Further Away. 13
13 Useful Information.. 13
OKIN BPS
OKIN GROUP, a.s., OKIN BPS division is a company specialized in business process services and is a part of one of the biggest providers of these services in the Czech Republic. We focuse on significantly improving the satisfaction of end users in providing services, reducing the interval of delivery of a service to end customers, simplifying processes, speeding up the earning of revenues and contributing to achieving our customer’s profit.
OKIN BPS as dynamically developing company
· We joined the market in 2004.
· We deliver our services from two BPS Delivery centers in the Czech Republic – from Ostrava and Prague.
· The number of our employees growths every year.
· All our employees speak English fluently.
· We communicate in nine other languages with our clients – German, French, Spanish, Portuguese, Italian, Swedish, Dutch, Polish and Russian.
· Our services cover the whole area of EMEA (Europe, Middle East, Africa).
· We work on more than 500 000 very complex transactions every year.
· We lead End-to-End processes with high value added for our clients.
· All services are conditioned by SLA (Service Level Agreement) with the clients and are valued and reported based on KPIs (Key Performance Indicators).
· We continue to improve processes by using 6Sigma methodology and Operational Excellence.
· We consistently apply principles of project management on all new activities.
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