Independent Practice: Project Work I

Organising a City Tour for your Business Partner

Task 1. Read the role card.

You work for an international company. Your foreign partners are coming to discuss a new project. They will stay in Saint Petersburg a day longer to walk about the city. You will accompany them in this tour.   The rest of your classmates will act as your colleagues.

 

Task 2. Plan a sightseeing tour for your foreign guests.

 

a) Study the following Internet resources to find out information about restaurants, museums, schedule and tickets for theatres in St. Petersburg:

 

http://www.sptimes.ru/ http://petersburgcity.com/dine-and-wine/restaurants/ http://www.saint-petersburg.com/museums/index.asp http://www.balletandopera.com/

 

b) Answer the following questions:

 

1. What places of interest will you offer your foreign guests to see?

 

2. What will you tell about these places to keep your guests interested?

 

3. Where will they be able

- to buy souvenirs?

- to have meals? (find out more information about the place, the price and the menu)

 

4. What additional information do you need to make your tour successful?

 

Task 3. Estimate how much it will cost for your company to entertain your foreign partners (per person) according to your plan. Think of some possible ways to save the company's money.

 

Task 4. Work with a partner. Look at your notes and compare them with your partner's. In pairs discuss the best itinerary for a city tour as well as leisure activities (meals and entertainment). You have to plan your foreign visitors' day from 10 am to 10 pm.

 

Task 5. Organise a meeting where you can present the itinerary and the estimate to your colleagues. Answer their questions.

 

TEST

Choose the correct answer to fill in the gaps. Translate the sentences.

1. Cultural awareness recognises that we are all shaped by our cultural __________, which influences how we interpret the world around us, perceive ourselves and relate to other people.

a) interaction

b) history

c) background

d) attitude

 

2. With the globalisation of business, increased diversity in the workplace and multicultural emphasis in society, cultural __________ has become one of the most important business tools in almost every industry.

a) awareness

b) differences

c) assumptions

d) background

 

3. When working in the global commercial environment, knowledge of the impact of cultural __________ is one of the keys to international business success.

a) circumstances

b) community

c) attitude

d) differences

 

4. To a westerner, personal space __________ can lead to discomfort, and the communicator may view a resulting step away as a sign of distrust.

a) interaction

b) violation

c) assumptions

d) taking

 

5. Each person is an individual, so try not to make ___________ about a person of another culture based on what you have learned.

a) violation

b) understanding

c) beliefs

d) assumptions

 

6. Cultural _____________ can hinder effective communication.

a) awareness

b) identity

c) barriers

d) background

 

7. Many of the __________ and class issues which were so much a feature of the British industrial landscape have been replaced by more modern business models – often heavily influenced by US thinking.

a) privacy

b) obligations

c) hierarchy

d) values

 

8. __________ is the idea or belief that one culture is superior to another.

a) Hierarchy

b) Acculturation

c) Ethnocentrism

d) Stereotype

 

9. In the United States, communicators tend to __________ direct eye contact with others during one-on-one communication, and make sporadic eye contact with an audience when communicating with large groups.

a) take

b) maintain

c) have

d) hold

 

10. Cultural __________ is being aware of the cultural differences in values, beliefs and behaviors.

a) sensitivity

b) diversity

c) assumption

d) frame of reference

 

11. In previous years intercultural communication ___________ mostly a business concern.

a) is

b) has been

c) was

d) had been

 

12. As has already been pointed __________, British managers tend more towards generalisation than specialisation.

a) at

b) on

c) out

d) in

 

13. Be patient with __________ during intercultural communication.

a) each

b) other

c) others

d) any

 

14. The more you are aware of the diversity that can exist between people in Great Britain __________ tuned in to British culture you will become.

 

a) the more

b) more

c) the much

d) the most

 

15. Intercultural communication skills ___________ help you avoid misunderstandings and misinterpretations due to ineffective communication.

a) must

b) can

c) ought

d) need to

 

16. __________ use of first names is very typical in __________ USA.

a) A... the

b) The... the

c) – … the

d) – … –

 

17. In comparison with many other cultures, relatively __________ preparation is done for meetings in the UK.

a) little

b) few

c) a little

d) a few

 

18. The British usually complain that there is no point in having a meeting with the Germans because they __________ already __________ the outcome prior to the meeting.

a) had … decided

b) have … decided

c) were … deciding

d) did … decide

Vocabulary to learn

1. address a problem

2. attend

3. attraction

4. be proud of

5. casual

6. commonplace

7. cordial

8. crowded

9. deal with

10. defense

11. dome

12. fortress

13. hinder

14. imperial invincibility

15. originate

16. performance arts

17. predictable / unpredictable

18. prior to

19. regard as

20. reign

21. reserved

22. siege

23. spectacular view

24. tomb

25.there is no point (in)

CULTURE AND BUSINESS

UNIT 7

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