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Task 6. Translate the following letters in writing.



 

Letter 1

John Stewart

 1304 Sherman Ave.

 Madison, Wisconsin

 

Lemann & Sons

 3597 43rd Street

 New York, NY 12008

May 24, 2015

 

Dear Sirs,

With reference to your advertisement in Business Weekly Journal could you please send me more detailed description of your monitors. I would also like to know about discounts that you provide.

Yours faithfully,

(Signature)

John Stewart

Sales Manager

Letter 2

Mrs Emma Trunk

934 Nord Street

Jacksonville, Florida

USA, 90345

 

Travel With Us Ltd

7834 Grand Street

Jacksonville, Florida

March 30, 2012

 

 Dear Sir or Madam,

I saw your commercial on TV about weekend tours to Disneyland, Orlando, Florida. I would like to reserve a tour for my family. Could you please send me the details and additional information such as price per person (adult/child), accommodation, meals and so on. Thank you for your quick reply.

Kind regards,

Mrs Emma Trunk

 

 

Task 7. Write an enquiry letter using cliché s and letters above.

Task 8. Translate the following letters in writing.

Letter 1

Ms Liza Smith

Sales Manager

Travel With Us Ltd

7834 Grand Street

Jacksonville, Florida

 

 Mrs Emma Trunk

9034 Nord Street

Jacksonville, Florida

USA, 90345

 

 April 03, 2012

 

 Dear Mrs Trunk

We have received your enquiry about the Disneyland tours. This is a bus tour, it starts on Friday evening and ends on Sunday late evening. It includes 2 night accommodation in the hotel (you may choose the one from the list according to your budget), weekend entry ticket to the Disneyland, drinks and snacks in the bus. The price for an adult starts from $250 and depends on the hotel cost. The price for children below 5 years old is $100, for older children it is $150-200. We enclose brochure with additional information and some pictures.

 

Kind regards,

Liza Smith

 

Sales Manager

Letter 2

Mr Tim Thompson

Sales Manager

Office Plus Inc.

9034 East Street

Sacramento, CA

USA, 90345

 

 Mr John Peters

General Manager

Electroworld Ltd

4567 Marcony Street

Sacramento, CA

 

 June 10, 2001

 

Dear Mr Peters

Thank you for your recent enquiry regarding our products. We enclose our catalog so that you can make an order. By the way this month we have a discount of 10% for new clients.

 

 Kind regards,

Tim Thompson

Sales Manager

 

Task 9. Write a reply quotation using cliché s and letters above.

Task 10. Translate the following letters in writing. Letter 1 From: Anne Rice 689, Park View Apartments New Jersey   To: Mr. Thomas Morgan Customer Service Manager ABC Company New Jersey 23rd June, 2008.   Ref: Defective product Dear Mr. Morgan, I had bought the XYZ Baking Product, receipt number 123445 from your Company on 20th June. I regret to inform you that the product is defective and my numerous verbal complaints to your personnel have yielded no results. I request you to either replace the product with a functioning new product or refund my money within one week. I have never been let down by any of your products in the past and I look forward to your immediate action on this occasion. I am enclosing a copy of the Receipt to help you initiate immediate action. Thanking You, Sincerely, Anne Rice    

Letter 2

Mr William Black

7834 Grand Street

Dallas, Texas

Food& Co

9034 Denver Street

Dallas, Texas

USA, 90345

February 24, 2012

 

Dear Sirs,

I would like to let you know that one of your employees was rude with me. I am the permanent client of your café and have lunches here almost every day and have never seen such bad service. It happened yesterday and I have 2 witnesses of improper behavior of one of the waiters. The waiter’s name is Kate Sullivan. She was rude while taking the order and serving me. I would like you to take measures to prevent such incidents in the future.

Kind regards,

William Black

Letter 3

Jim Morrison

9034 East Street

Sacramento, CA

USA, 90345

 

Electroworld Ltd

4567 Marcony Street

Sacramento, CA

 

June 08, 2001

 

Dear Sirs,

I am regretting that I have to complain about the delivery service of your company. On June, 5 I bought a washing machine in your shop and ordered delivery. According to the contract it had to be delivered yesterday in the morning that is between 9 a.m. and 12 a.m., but it was delivered at 03.30 p.m.! When it was almost 12 a.m. I called the delivery department and they promised to deliver a washing machine in half an hour. But I had been waiting for more than 3 hours after that until it was delivered. I think it is absolutely inappropriate situation and I need to have some compensation because I had to miss the whole working day and lost my salary for it.

Kind regards,

Jim Morrison

 

Task 11. Write a complaint letter using cliché s and letters above.


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