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ЭЛЕКТРОННЫЕ ПИСЬМА. E - MAILS
Task 1. Read and fill in the gaps using the words below. end replying writes arrive receives witch do reply find send answer replies Text 1. The Truth About Electronic Mail The advantage of normal letter is that people know when to (a)_____ the correspondence. For example, A (b)___ to B with a request for information. B (c)____. A writes back to be to say thank you. End of story. Nowadays we use electronic mail. The problem with e-mail is that it is too fast and too easy. The communication never ends. You (d)____ at your office and (e)____ on your computer. You (f) ____ 40 new mails. You start (g)____ to them. Other people (h)_____ your answers and reply to them. By the time you are ready to (i)______ off your last reply, there are another 40 e-mails to read and reply to. It never stops. The problem is this. People think that you need to (j) ____ to all e-mails in the same way that you (k) _____ all phone calls. Probably around 90% of e-mails are not necessary. Electronic mail is a wonderful invention, but in fact it means you never (l)______ any work. It’s impossible with so many e-mails to answer.
Task 2. E-mails are less formal than business letters. Match the following phrases (1-6) with their less formal equivalents (a-g).
Notes: asap – as soon as possible
Task 3. Read and learn the standard phrases of beginning and ending letters and e-mails.
Referring to previous contact
Stating the reason for writing
Closing, offering further assistance
Referring to future contact
Задания для самостоятельной работы Task 4. Read the following e - mail. What documents are attached to the e-mail? Underline the sentences where Gwen refers to them.
An e-mail Subject: Myers dismissal case Attached: entry of appearance.pdf; reasons for dismissal_Myers.doc
Dear Jane
Further to our phone conversation this morning, I attach the revised entry of Appearance form which you requested. In addition, please find attached a document providing a complete factual account of the circumstances of the theft. Kindly let me know if anything needs to be hanged or if you require further information.
I'd appreciateit if you could let me know as soon as possible whether the case can be handled solely on the basis of a written submission as you mentioned. Many thanks for your assistance in this matter.
Sincerely Gwen Hil
Task 5. What words and phrases make Gwen ’ s e - mail formal? |
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