Составитель: доцент кафедры ЛОПД

Петрашевская Е.Г.

Й семестр

Методические рекомендации к выполнению

контрольной работы №4

 

Формат контрольной работы основан на лексическом и грамматическом материале 12-15, 19 уроков учебного пособия Trish Stott and Roger Holt “First Class. English for Tourism”. Oxford University Press. Student’s Book.

Рассчитано для студентов изучающих английский язык профессиональный второй семестр. Каждый урок содержит тексты определенной профессиональной тематики, упражнения к текстам для тренировки употребления лексических единиц, грамматический материал в таблицах и набор упражнений для закрепления лексики и грамматики. Для успешного выполнения контрольной работы студентам необходимо прочитать тексты, выполнить упражнения, выучить незнакомые слова.

 

Рекомендуемая литература

 

1. Trish Stott and Roger Holt First Сlass. English for tourism. Student’s book. Oxford university press

2. Michael Duckworth First Сlass. English for tourism. Work book. Oxford university press

3. R. Murphy “Essential Grammar in Use”. Cambridge University Press

4. http: //dictionary.cambridge.org/dictionary/british/pariah

5. http: //wwwedu.ge.ch/cptic/prospective/projets/anglais/exercises/welcome.html

 

Контрольная работа № 4 (4-й семестр обучения)

по дисциплине « Английский язык профессиональный » 43.03.03 Гостиничное дело для групп заочного обучения

 

Задание 1. Read the text.

А. Mark the statements below as True or False. Correct the false

Ones.

Hotels

A hotel is a place where people can be accommodated for one night or more. They are provided with rooms, meals, entertainments and different personal services in return for payment.

Modern hotels are not just places where you go to sleep. Many social activities are centered around them. International conferences, meetings, negotiations and even sport competitions take place at hotels.

There are various grades of hotels from cheap boarding houses to very expensive luxury five-star hotels. The size of a hotel makes a big difference: with more than 500-600 rooms it becomes very difficult to give personal service. That is why modern top-class hotels are never very big.

Now hotels offer their guests a wide range of services which were unheard of several years ago. Hotel guests enjoy air-conditioned rooms, express check-in and check-out, 24-hour room-service, overnight laundry with pressing service, and valet service. They can have their meals at restaurants and bars with superb cuisine. In many hotels guests can select a newspaper, order breakfast, book tickets and even check out using the room TV. Besides room telephones guests are provided with portable phones so that they can receive and make a call from anywhere in the hotel.

Nowadays business travel is becoming more and more important, and many of the hotel guests are businessmen. They are very particular about the office facilities that can help them do their jobs. They are not satisfied any longer with the standard business conveniences which hotels used to offer them. That is why most of the hotels are trying to add new services getting the latest technology to meet the needs of a business traveller and make life easier for him.

Many new quality hotels have round-the-clock business centres with conference halls and meeting rooms for smaller gatherings, as well as fully serviced private work areas out-fitted with high-tech equipment. Such centres offer secretarial and interpretation services, facsimile services, personal computers, copiers, word processors, laser printers, calculators, colour cable TV and reference libraries.

In addition to these services, other facilities include health clubs with pools, saunas, sporting facilities, fitness centres and chauffeured transportation to and from the airport. In fact, everything possible is done to make hotels perfect both for business and entertainment.

 

1. A hotel is a place where one can get good entertainment.

2. You can get your meals free of charge at any hotel.

3. One can get personal service only at a five-star hotel.

4. Hotels do not increase the range of services for their guests.

5. Businessmen are very particular about their personal comforts.

6. Hotels try to meet the needs of travelling businessmen.

7. Business centers at hotels can be used only in the day time.

8. Businessmen have to bring along to the hotel a lot of high-tech equipment.

9. Most hotels offer their guests good sporting facilities.

10. Chauffeured transportation is provided only for the guests who check out of the hotel.

11. A hotel should be a perfect place for doing business.

(11 баллов )

 

B. Write the answers to the following questions.

1. What are hotels for?

2. How do modern hotels differ from the hotels of the past?

3. How are hotels classified?

4. Why do top-class hotels usually have not more than 600 rooms?

5. What conveniences do hotel guests enjoy nowadays?

6. In what way do hotels try to make the life of their guests more comfortable?

7. What facilities do hotels provide for businessmen?

8. Why are sporting facilities considered to be a must at a good hotel?

9. What is the ultimate objective of every hotel?

(9 баллов )

 

Задание 2. Complete the sentences with a missing word.

1)	valid expiry date match voucher fraud signature

1. In order to prevent credit card _____ the following procedures must be followed.

2. Firstly, the _______ of the card must be checked.

3. If the date is still _____, an authorization code should be obtained from the credit card company.

4. The ______ should be filled in and signed in the presence of the employee.

5. The ________ on the card and voucher should be compared.

6. Finally, if the signatures _______, the card and the top copy of the voucher should be returned to the customer.

 

2)	room service bellboy registration form keycard a reservation

Checking in

Guest: Receptionist:   Guest: Receptionist:   Guest: Receptionist:     Guest: Receptionist:   Guest: Receptionist: Guest:

Good evening. My name is Casado. I have ________. Good evening, Mr Casado. Yes, we received your fax. A single room for two nights, leaving on 22nd December. Would you please fill in the ______? I’ll get your key. Thank you. Here is your ______. Your room number is 807. Would you like dinner tonight? Perhaps later. Well, the hotel restaurant is open until 11.00 p.m. But if you want something to eat later than that, just call _________. Good. Er… is Mr Archer here yet? No, sir. Not yet. But I’ll ask him to call you when he arrives. Will you be in your room? Yes, I think so. Certainly, sir. Now… the ______ will show you to your room. Have a pleasant stay in Stockholm, sir! Thank you.

3)	facilities guests deal secretarial auditorium centre professionals purpose-built responsible

 

1. Monte Carlo has a long history as a tourist and business ____, and its beauty and elegance will guarantee the success of any conference or convention.

2. It has magnificent hotels and restaurants, as well as a modern _____ Convention Centre.

3. In Monaco, real _____ will help you with the organization of your conference.

4. When you decide to come to Monte Carlo, one person will be able to help you. He will ask about your plans and will be ____ to give you any advice you need.

5. When your conference is taking place, he will ___ with any problems, and will leave you free to be with your ____.

6. The Convention Centre offers a large ____, several halls and theatres for exhibitions, and meeting rooms.

7. There are translation ____, telephones and FAX machines, ____ offices, a range of restaurants and bars, and many other services. In short, the Monte Carlo Convention Centre has everything you need to make you conference a success.

(20 баллов)

Задание 3. а. Match the facilities with the icons below.

wheelchair access health of fitness facilities credit cards accepted

rooms for more than 2 people pets welcome air conditioning

swimming pool 24-hour room service business facilities children’s facilities

 

 

 

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