How would you react if we asked you to change your appearance to fit in with our company?

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Remember that the flight attendant image is a full uniform, from the makeup, to the hair, manicure and the way you carry yourself.

Ask the interviewers to give you an example so you can see what they mean by this question.

If they expect you to abide by the strict grooming regulations, that is a legitimate question. If however they want you to color your hair in a certain color, then it is up to you to decide if it is something you consider doing.

SAMPLE ANSWER

'I admire your flight attendants and their polished appearance and I am sure I will have no diﬃ culties in complying with the airline's grooming requirements.'

YOUR ANSWER

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©Copyright Kara Grand - How to Become a Flight Attendant

Which is more important to you, the money or the work?

This is a trick question. As a principle, work should always be more important than the money.

Interviewers want to know you consider the work you are doing valuable.

Try not to seem desperate, even if you really need the job for the salary.

SAMPLE ANSWER

'I appreciate my work above all else, however I expect to be fairly compensated for my contribution.'

YOUR ANSWER

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©Copyright Kara Grand - How to Become a Flight Attendant

What advice would you give to someone who was applying to become Cabin Crew?

The interviewers want to know what is your approach to the process of becoming a cabin crew.

Give a couple of succinct points about how the application process worked for you.

Be honest and enthusiastic.

SAMPLE ANSWER

'If somebody would apply for the flight attendant position for the first time, I would advise them to take time and build their CV properly. Even if it is the their first job, I would advise they volunteer or participate in internships to give them the customer service experience that is a great advantage. Also, I would advise them to take high quality photos and prepare as much as possible for the assessment day.'

YOUR ANSWER

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©Copyright Kara Grand - How to Become a Flight Attendant

Are you applying for any other airlines? What if more than one airline offers you the job?

Make sure that your answer stays professional and diplomatic.

Be honest, but keep it short.

Keep your focus on the airline you interview for and what you can do for them.

SAMPLE ANSWER

‘I will consider all the factors in my decision making and I will choose the employer which best fits my career aspirations. Your airline seems to be such a place for me.’

YOUR ANSWER

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©Copyright Kara Grand - How to Become a Flight Attendant

Why should we hire you?

This is the time to sell yourself! It is all about how you fit into the position, not how the position fits with you.

Talk about your skills and strengths that will benefit the company.

Do not be general or desperate and answer with: ‘Because I need a job’ or ‘ I think it could be a nice to travel for free’. This question is not about what the airline can do for you, it is about what you can do for them.

SAMPLE ANSWER

‘You should hire me because I have the expertise and experience in the area of customer service. I aim for excellence in everything I do, and I will give my full energy to achieve outstanding service for your customers. I have reached and exceeded all my targets and customer expectations in my previous job by oﬀ ering personalized care, attention to details and upbeat energy in my work.’

YOUR ANSWER

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Do you have any questions for me?

This question is asked because the interviewers want to see you showing interest in getting the job with them.

Once again, the key here is researching the airline beforehand.

This is also a good point to ask for feedback on your performance, as well as contact details of the recruitment team.

SAMPLE ANSWER

‘I would like to know what does the airline value the most? ’ or

‘What is the most important thing that I should do to contribute in my first months of flying? ’ or

‘How do you think I performed during the assessment? ’

YOUR ANSWER

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