Complete the mini-dialogues with words from the box.

again • are • catch • could • follow • meant • say • see • sorry • sure

 

 

- My name is Edward Tsipouri.

- I’m sorry, I didn’t quite______________ that. Tsipouri, did you______________?

- No, Tsipouri. It’s a Greek name.

- Excuse me, Mary. Is there a photocopier nearby?

- Yes, it’s kitty-corner to Jack’s office.

- ______________? I’m not totally______________ what you mean. Kitty-corner?

- Oh, it’s... urn... diagonally opposite Jack’s office. Here, ГЦ show you.

- I’m afraid John’s a bit under the weather today.

- Sorry, I don’t quite______________ you.

- Oh, sorry. I______________ that John’s ill. He’s not coming in today.

- Oh, I______________. That’s a pity.

- And I’m Deborah MacGilchrist.

- I’m sorry, ______________ you tell me your name______________?

- MacGilchrist. And you______________?

- Barbara, Barbara Kruger. It’s very nice to meet you, Ms. MacGilchrist.

 

8. Talking about the place where you live or work is a popular small-talk topic. Use the following words and phrases to complete the sentences below. You can use some words more than once: airport, close to, about the same size as, conference center, near, on much smaller than, small, regional, harbor, beautiful, university, state, a bit bigger than, historic, national, cathedral, important, large, industrial, castle.

Can you add more words to any of the lists? Now write a short text about your town or city.

 

Rewrite B’s lines to make them more polite.

1 A Can I show you our latest product?

В No. I havo to go. Goodbye.

Sorry. I’d love to see it, but I should really get going.

_________________

2 A Let me get you another coffee.

В No, thanks. I’m going to talk to my friend over there.

_________________

3 A Have you seen our new brochure?

В No, I have another appointment now.

_________________

4 A Let me introduce you to Sandra, our marketing assistant.

В I don’t have time. My boss is waiting for me.

_________________

5 A Let me demonstrate our latest software.

ВHere’s my card. I have to go. Call me next week.

_________________

Work with a partner to make small talk during a coffee break.

Showing someone an object

Look at this... I got it at the... stand.

Look what they gave me at the... stand.

That’s really cool/interesting/amazing.

Giving an opinion

I always think that...

It always surprises me that...

The thing about trade fairs is...

Giving personal information

I need to call my husband/wife/son/daughter later.

My... is ill/on holiday/at work.

I talked to my... yesterday and he/she said..

PROJECT WORK and ROLE PLAY

1. Role play: work with a partner to make a dialogue. A and B are waiting for a meeting to begin and are chatting until the other participants arrive. (A is in charge of the meeting.)

 

A		B
Greet B and ask how he/she is.
		Respond. Ask A how he/she is.
Respond. Ask about B’s journey.
		Respond. Say something about the weather.
Respond. Ask about your partner’s hobbies.
		Respond. Ask about a mutual acquaintance/ a colleague you both know.
Respond. (The other participants have arrived.) Say it’s time to begin.
		Agree.

Project Work

A. Think of five interesting places in your town or city. Prepare a short talk providing details about them such as key dates, historical facts, and interesting data. Use the Internet if you need to check your information. Present your information to the rest of the class and give them a ‘virtual^’ tour of your town.

WELCOMING VISITORS TO YOUR COMPANY
Welcoming a visitor Welcome to [company name]. Did you have any trouble finding us? Hello, [name]. Nice to see you again. You can leave your things here/in my office/at the reception desk. I’ll take you around to meet the team. Offering hospitality Would you like something to drink? How would you like that? Milk/Cream (AmE)? Sugar? Here you are. Please help yourself to the biscuits/cookies (AmE)	Talking about the offices and company It’s a lovely space/a very nice location. The reception area looks very nice. Have you been in this location long? How many people work here? How long has the company been around?   Accepting hospitality A cup of coffee. /Some water would be nice. Just black. /With milk and sugar, please. Thank you. /Thanks.
Try to avoid these common mistakes: Welcome in our company. Arc you in this location long? Wo arc fifty employees. Please, (when you give sbsth) Please, (when sb thanks you)	Welcome toour company. Haveyou beenin this location long? Thereare fifty employees. Here you are. You’re welcome. /Not at all.

B. The themes of your projects are as follows:

a. Building Relationships

b. How to connect in business

c. How to start a conversation and make friends

d. What do I say next?

e. Social Contacts

f. The Fine Art of Small Talk

Collect all the supplementary information on the theme of your project using all the possible sources (Internet, books, journals, newspapers, encyclopedias). Refer to the following websites:

www.business-spotlight.de/doc/16791

www.impactfactory.com

 

2. Discuss the results of your research in the group in a form of the dialogue. Use some expressions:

I found out that... According to...

We’d better start/finish our project with...

The advantages/disadvantages of... are...

On the one hand/on the other hand...

I think you should start with...

 

3. Discuss the results of your role-play together with your teacher and other students. Answer the questions:

a. Are you satisfied with your project?

b. Did you achieve the aim?

c. Do you think you’ve coped with your tasks?

d. Can you evaluate the other group? What mark would you give them?

e. What difficulties did you come across while doing the project?

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