Basic requirements questionnaire

 

You will need to answer 8 questions to establish if you have the basic requirements for the cabin crew position. Every question is compulsory and presented on an individual screen. You can not proceed to the next question until you provide an answer. If necessary, you will be asked to provide further details. Always be truthful.

 

1. Have you previously worked for Etihad Airways?

2. Please state exactly where you heard about this vacancy? If onlin e please state which website.

3. Do you have any restriction on working in the UAE, for exampl e have you ever been denied entry to the UAE or do you have any current criminal convictions or cases pending? If the answer is YES, you will need to provide details.

4. Do you have any restrictions ( Other than Visa requirements ) for travel to any current Etihad destinations? If the answer is YES, you will need to provide details.

5. Are you at least 21 years of age? If you are not yet 21 years old, you can still apply, provided that your birthday is within 3 months from the date of application. If you do not meet the minimum age requirement, your online application is stopped at this point.

6. As we o ff er single status contracts on a shared accommodation basis w ith your own bedroom please te $ us your gender.

7. Are you confident in open water and able to swim with the aid of a flotation device? If your answer is NO, your online application will be stopped at this point.

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

8. Are you able to reach 210cm without shoes? If you answer NO, your online application will be stopped at this point.

 

Contact details

 

All fields marked with * are compulsory. You can not save and go to the next step until they are all filled.

 

Title

 

First name*

 

Surname*

 

Home Phone No.

 

Mobile Phone No.*

 

Current City*

 

Latest Job Title

 

Current Country*

 

Nationality*

 

Notice period*

 

Highest Qualification*

 

Professional Qualification*

 

Highest Qualification: Institute*

 

Professional Qualification: Institute*

 

Where did you hear about this vacancy? *

 

If you were referred to this position by an employee of this company then please enter their company email, otherwise just leave this item blank.

 

When all the required fields are filled, you can tick the box to

 

mark the section as completed.

 

Click SAVE DETAILS.

 

CV Upload

 

You need to upload your CV, a passport photo and a full lengthphoto at this stage.

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

Select from the drop-down menu the file you wish to upload.

 

The fields marked with * are compulsory.

 

CV*

 

Click CHOOSE FILE, select the CV from the location in your computer, click OK, then UPLOAD FILE.

 

Passport Size Picture*

 

Click CHOOSE FILE, select the photo from the location in your computer, click OK, then UPLOAD FILE.

 

Full Length Picture*

 

Click CHOOSE FILE, select the photo from the location in your computer, click OK, then UPLOAD FILE.

 

When all the required documents are uploaded, you can tick the box to mark the section as completed. Click SAVE DETAILS.

 

Application Questions

 

There are 2 questions you must answer in 500 words or less to describe your past experience.

Be specific in your answer and give detailed examples. Talk about your accomplishments.

 

Question 1

 

Please give one specific example from your past experience when you have worked as part of a really good team. Describe the situation, your role, what happened, and what the result was. (Max 500 words)

 

EXAMPLE (306 words)

 

I was working at ABC Airline. We were operating a flight to Paris and back to London in the same day. Due to some technical issues we had at departure, the flight was delayed 2 hours. We were kept at the gate and the passengers could not get out or move around too much. Together with my colleagues we distributed drinks, newspapers and magazines and tried to talk to the passengers and explain the reason for

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

the delay and reassure them that if they missed their connecting flights, the ground representatives will make all the necessary arrangements for them. I had an elderly lady as my passenger who was very nervous about making her flight to Rio de Janeiro. She was traveling for the first time alone and she needed a wheelchair at destination. I liaised with the purser who then contacted the ground representative in Paris to ensure the wheelchair will be available on arrival. Also, we reassigned the lady to a seat in the front of the aircraft so she can disembark faster. She was extremely grateful for our eff orts.

 

When we arrived in Paris, we wanted to speed things along, so all the crew assisted the cabin cleaning team, re-arranged the cushions and seat-belts and we did all the checks as they were disembarking. This way we managed to reduce the delay to only 1 hour. All of us were working together towards the same goal of minimizing the eff ects of the delay. This is how we managed to turn a potential negative experience for our customers to a memory of us trying our best to accommodate their needs. As one of my passengers told me, it is not the problems that arise - there will always be things that go wrong. It is how a company and its employees respond to these issues.

 

 

Question 2

 

Please give one specific example from your past experience when you have provided excellent customer service. Describe the situation, what you did, why you did it, and what the result was. (Max 500 words)

 

EXAMPLE (280 words)

 

I was working as a Assistant Concierge at ABC Hotel in Miami - Florida. We frequently had guests requesting arrangements for city tours, state attractions and entertainment options. A family with their 3 children approached me for arranging a trip to the Disneyland

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

Amusement Park in Orlando. I contacted our tour operator partners and off ered the family 2 options. They were both very expensive, as it was last minute arrangements and the tour operator charged a fee per person. They were very disappointed as they came to Florida all the way from Oregon and they were looking forward to surprise their children.

 

I then suggested I look into some other options for them. I contacted a car rental service which off ered a very low rental cost for using the car within the same state. It is just a 4 hour drive from Miami to Orlando.

 

Afterwards, I contacted the amusement park which had a special off er for 1 Adult paying - 1 Child being admitted for free that weekend. That saved them buying 2 tickets for the children.

 

As they would have the car available, I could look into some hotels that were not inside the Disney Resort and the prices were more aff ordable.

 

In the end, I managed to make all the arrangements for less than 40% of the price they would have paid to a tour operator. This was not standard practice, as we were mostly off ering only the tour operators options.

 

The family was extremely impressed and when they left they wrote a thank-you letter and I was commended by my manager. I was very happy that I made it possible for the kids to see Disneyland.

 

Language Skills

 

Select from the drop-down menu the languages that you speak and your level in written, spoken and reading - mother tongue, fluent, intermediate or basic. You can add up to three languages.

 

When you added all your language skills, you can tick the box to mark the section as completed.

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

Click SAVE DETAILS.

 

 

Application confirmation

 

This is the last step. There is no more information to fill.

 

Click on SUBMIT APPLICATION.

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

 

2.1.3.3 Qatar Airways

 

Go online to Qatar Airways Careers Page and narrow your search for the Cabin Crew position by using Keywords: Cabin crew, then GO. The page will then display all the recruitment events organized by the airline.

 

When you found a recruitment event in your country or in a neighboring country, click on the job. Scroll down, and at the bottom of the page you will find an ' Apply for this vacancy ' button.

 

You will be asked for your email address and a password, which will become your login credentials. Also, you will be asked how did you hear about the vacancy.

 

Once you log in to the careers portal, you will be able to see

 

your applicant centre:

Applications - View the status of your applications

Job agents - Set-up email alerts for new vacancies

Interviews - View and confirm interviews

Inbox - View a copy of emails sent to your email address

O ff ers - View and respond to off ers

Forms - Complete online form(s)

 

Personal details - Update your personal details References - Manage References

 

Login details - Update login e-mail address or password Withdraw applicatio n - Withdraw your application

 

In order to successfully create your application for the cabin crew position, you must complete 7 mandatory steps.

 

Time of completion:

30 minutes- 1 hour

 

Documents needed in digital format:

 

• CV

 

©Copyright Kara Grand - How to Become a Flight Attendant

• Passport photo

 

• Full length photo

 

• Scanned first page of your passport

 

Personal details

 

All fields marked with * are compulsory. You can not save and go to the next step until they are filled.

 

Title*

 

Gender*

 

First name*

 

Second name

 

Third name

 

Last name*

 

Date of birth*

 

Marital status*

 

Country of birth*

 

Country of nationality*

 

National ID/Passport number

 

Contact Details

 

Address*

 

Email*

 

Zip/postal code

 

City*

 

Home telephone or Mobile telephone*

 

Country*

 

Current annual package*

 

Competency Questions

 

You will be given 11 multiple choice questions meant to establish your profile and if you have the minimum requirements to be a cabin crew.. All questions are compulsory. You should answer them truthfully.

 

 

©Copyright Kara Grand - How to Become a Flight Attendant

1. How old are you?

2. Your english language ski$s are...? Basic, moderate or fluent?

3. Have you had experience working in Customer Service/Hospitality?

4. Have you had the opportunity to interact with people +om around the world?

5. Can you swim more than 30 meters?

6. Are you a good team player?

7. Which of the fo$owing do you consider yourself to be? Shy or outgoing?

8. My height is...? Below or above 157.5cm?

9. To what level is your highest education?

10. Are you wi$ing to relocate to Doha, Qatar?

11. Are you able to attend the event you applied for?

 

 

⇐ Предыдущая6789101112131415Следующая ⇒

Поделиться: