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Important points about the first stage of the assessment day


"Get to the location early (at least 30-45 minutes before the set time) and get to know the people you will be spending your day with.


"Be friendly with everybody. Do not sit shy in a corner. Try to strike a conversation with ice-breakers such as ‘I love your shoes!’, ‘Your lipstick fits you perfectly, where did you get it from?‘ or ‘Hi, my name is Kara.’


"Smile and be polite.


"Do not attempt to shake hands with the interviewer unless they initiate it.


" Participate in all tasks enthusiastically, but without becoming the center of attention.


©Copyright Kara Grand - How to Become a Flight Attendant The group exercise


Keep in mind the position you are interviewing for.


The ideal flight attendant is not a leader, nor a follower, but rather somebody who will take charge when the situation requires and step back when necessary. On top of it, be a wonderful team member all the time.


The perfect candidate will be able to understand that the aviation rules in regards to the safety and security of the aircraft, crew and passengers are rules that are not discussed or negotiated. These rules are there to be followed at all times.


A successful candidate will also be able to show an open-mind, flexibility and a can-do attitude.


This is the reason why we have a group exercise in place. A game is a fun way to see how people react truthfully. Some people come to the assessment with the thought that they can hide who they really are and become the model of cabin crew that they think the airline wants. Most likely, they will not be able to hold their act together for the full day. People will show their true colors during the group exercise.


The exercise is usually a scenario given to your group, a task to fulfill, a complaint to solve or a construction to build. We will go one by one to every one of these examples, however there is one very important thing to keep in mind: The result of the task is absolutely irrelevant! This may come as a shock, however there are other aspects that are observed during your exercise:


• How you co-operate with others?


• How do you express your concerns if you have any?


• What is your conflict style?


• How do you agree and how do you disagree?


• Are a you a leader or a follower?


• Are you enthusiastic or rather just sit quietly and let others be in charge?



©Copyright Kara Grand - How to Become a Flight Attendant

And yes, it is possible to establish all of the above just by observing you and your group mates build a tower with Lego. Do not forget that it is just a game, so do not take the game content too seriously!


After the introduction and the reach test, the remaining candidates will be divided in groups of 5-8 people and invited in the room by the interviewers for the group exercise.



©Copyright Kara Grand - How to Become a Flight Attendant

Exercise 1 - Prioritization





This is an exercise in which the following capabilities are assessed:


• prioritizing


• logical thinking


• explaining a personal points of view in a simple and concise manner


• working as part of the group


• accepting opinions from the group members


• agreeing and disagreeing in a constructive manner


• respecting the set timing




You are a member of a space crew originally scheduled to rendezvous with a mother ship on the lighted surface of the moon. However, due to mechanical difficulties, your ship was forced to land at a spot some 200 miles from the rendezvous point. During reentry and landing, much of the equipment aboard was damaged and, since survival depends on reaching the mother ship, the most critical items available must be chosen for the 200-mile trip. Below are listed the 15 items left intact and undamaged after landing. Your task is to rank order them in terms of their importance for your crew in allowing them to reach the rendezvous point. Place the number 1 by the most important item, the number 2 by the second most important, and so on through number 15 for the least important.


You have 20 minutes to complete de exercise.



©Copyright Kara Grand - How to Become a Flight Attendant

Your Ranking Item NASA Ranking


Box of matches


Food concentrate


50 feet of nylon rope


Parachute silk


Portable heating unit


Two .45 caliber pistols


One case of dehydrated milk


Two 100 lb. tanks of oxygen


Stellar map


Self-inflating life raft


Magnetic compass


20 liters of water


Signal flares


First aid kit, including injection




Solar-powered FM receiver-






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