Архитектура Аудит Военная наука Иностранные языки Медицина Металлургия Метрология Образование Политология Производство Психология Стандартизация Технологии |
HOW TO HANDLE THE EXERCISE
There are 2 options to consider when starting this exercise:
Option 1
The group already has an established leader. You will be able to recognize this person because they are the ones who start talking and take charge in getting the task solved.
If this is the case, your role is to be as active as possible and volunteer for little tasks, such as keeping the time or writing the answers on the provided piece of paper.
©Copyright Kara Grand - How to Become a Flight Attendant
Option 2
There is complete silence when the task is being handed to you. Ask first if anybody wants to read the task. If nobody wants to do it or they nominate you, read the task to the rest of the group. Do not keep the paper to yourself, but put it in the middle of the table where everybody else can see it.
Regardless if there is already a leader or not, please keep in mind that the correct approach to a group exercise for the cabin crew position requires you, above all, to show that you are capable to work well in a team.
IMPORTANT
" Take the text and highlight the key information. It will be easier to find the important key points of the task.
" Do not be overbearing.
" Do not talk too much. " Voice your opinion but do not try to impose it over your colleagues, even when you are 100% convinced that you are right.
" Do not be completely silent.
" Do not raise your tone. " Make sure that you say one or two things and then allow other people to participate as well.
" Stick to your own task. If you are not in charge of keeping the time, do not double check with the time-keeper how much time you have available. That is their job. Trust your colleagues.
" If there is somebody else who is overbearing and taking charge, do not get frustrated, just make sure your voice is heard at least couple of times.
" Have an open body posture.
" Smile at your team members, but don't overdo it.
©Copyright Kara Grand - How to Become a Flight Attendant " Do not look at the assessors to get a clue of how you are doing.
" The interviewers will take a lot of notes, do not get intimidated by it. This is just so they can have all the information to make a hiring decision later.
LANGUAGE TO USE
Guide yourself from the following examples as to the type of language to use:
• When expressing an opinion
I believe we should consider first what we need to survive in that environment. What do you think?
• When not agreeing with a team member
I understand what you are saying about the parachute silk being a great tool for protection, however we should also consider that maybe the water should get a higher position. We wi$ need it to replenish the water loss.
• When keeping the time
I just want remind you that we have 5 minutes le% and 10 more items to agree upon.
• When making a group decision if you are the one writing the answers
So we agreed that the box of matches wi$ be on the last position. Are we a$ ok with this?
©Copyright Kara Grand - How to Become a Flight Attendant
ANSWERS
©Copyright Kara Grand - How to Become a Flight Attendant
Scoring
For each item, mark the number of points that your score diff ers from the NASA ranking, then add up all the points. Disregard plus or minus diff erences. The lower the total, the better your score. 0 - 25 excellent 26 - 32 good 33 - 45 average 46 - 55 fair 56 - 70 poor -- suggests use of Earth-bound logic
71 - 112 very poor – you’re one of the casualties of the space program!
***This was published in the July 1999 issue of the NightTimes
FINAL NOTES
Unless you work for NASA and you have been trained in Moon survival skills, there is a very high chance that you and your team members will not be able to fulfill the task and give all the correct answers. That is absolutely fine and normal. How you worked together with your team and how you managed to come up with the answers are the most important aspects. This will establish if you and your team members are going to continue the Assessment Day or be sent home.
Be a good sport, encourage each other, collaborate well and learn to let go for the better of the group.
SIMILAR EXERCISES
You are part of the cabin crew when your aircraft had a technical diffi culty and had an emergency landing in the jungle. You have people who are hurt and you need to get back in the aircraft to take the necessary things. You are given a list of equipment that you must sort in order of importance.
©Copyright Kara Grand - How to Become a Flight Attendant |
Последнее изменение этой страницы: 2019-04-09; Просмотров: 284; Нарушение авторского права страницы