Алфавитный указатель терминов на английском языке

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activity......................................................................................................... 3.3.11

association................................................................................................... 3.2.8

audit............................................................................................................. 3.13.1

audit client.................................................................................................... 3.13.11

audit conclusion........................................................................................... 3.13.10

audit criteria................................................................................................. 3.13.7

auditee.......................................................................................................... 3.13.12

audit evidence............................................................................................... 3.13.8

audit findings............................................................................................... 3.13.9

auditor.......................................................................................................... 3.13.15

audit plan..................................................................................................... 3.13.6

audit programme.......................................................................................... 3.13.4

audit scope................................................................................................... 3.13.5

audit team........................................................................................................ 3.13.14

capability..................................................................................................... 3.6.12

change control.............................................................................................. 3.3.10

characteristic................................................................................................ 3.10.1

combined audit............................................................................................. 3.13.2

competence.................................................................................................... 3.10.4

competence acquisition................................................................................ 3.4.4

complaint..................................................................................................... 3.9.3

concession.................................................................................................... 3.12.5

configuration................................................................................................ 3.10.6

configuration authority................................................................................ 3.1.5

configuration baseline.................................................................................. 3.10.7

configuration control board (admitted term for configuration authority)..... 3.1.5

configuration object...................................................................................... 3.3.13

configuration management........................................................................... 3.3.9

configuration status accounting.................................................................... 3.8.14

conformity.................................................................................................... 3.6.11

context of the organization........................................................................... 3.2.2

continual improvement................................................................................ 3.3.2

contract........................................................................................................ 3.4.7

correction..................................................................................................... 3.12.3

corrective action........................................................................................... 3.12.2

customer....................................................................................................... 3.2.4

customer satisfaction.................................................................................... 3.9.2

customer satisfaction code of conduct.......................................................... 3.9.5

customer service........................................................................................... 3.9.4

data.............................................................................................................. 3.8.1

defect............................................................................................................ 3.6.10

dependability................................................................................................ 3.6.14

design and development............................................................................... 3.4.8

determination............................................................................................... 3.11.1

deviation permit........................................................................................... 3.12.6

dispositioning authority (admitted term for configuration authority............ 3.12.5

dispute......................................................................................................... 3.9.6

dispute resolution process provider (admitted term for DRP-provider)....... 3.2.7

dispute resolver............................................................................................ 3.1.6

document...................................................................................................... 3.8.5

documented information.............................................................................. 3.8.6

DRP-provider............................................................................................... 3.2.7

effectiveness................................................................................................. 3.7.11

efficiency...................................................................................................... 3.7.10

entity (admitted term for object)................................................................... 3.6.1

external provider.......................................................................................... 3.2.6

external supplier (admitted term for external provider)............................... 3.2.6

feedback....................................................................................................... 3.9.1

grade............................................................................................................ 3.6.3

guide............................................................................................................. 3.13.13

human factor................................................................................................ 3.10.3

improvement................................................................................................ 3.3.1

information.................................................................................................. 3.8.2

information system...................................................................................... 3.8.4

infrastructure................................................................................................ 3.5.2

innovation.................................................................................................... 3.6.15

inspection..................................................................................................... 3.11.7

interested party............................................................................................ 3.2.3

involvement.................................................................................................. 3.1.3

item (admitted term for object)..................................................................... 3.6.1

joint audit..................................................................................................... 3.13.3

management................................................................................................. 3.3.3

management system..................................................................................... 3.5.3

measurement................................................................................................ 3.11.4

measurement management system............................................................... 3.5.7

measurement process................................................................................... 3.11.5

measuring equipment................................................................................... 3.11.6

metrological characteristic............................................................................ 3.10.5

metrological confirmation............................................................................ 3.5.6

metrological function.................................................................................... 3.2.9

mission......................................................................................................... 3.5.11

monitoring.................................................................................................... 3.11.3

nonconformity.............................................................................................. 3.6.9

object............................................................................................................ 3.6.1

objective....................................................................................................... 3.7.1

objective evidence......................................................................................... 3.8.3

observer....................................................................................................... 3.13.17

organization................................................................................................. 3.2.1

output.......................................................................................................... 3.7.5

outsource (verb)........................................................................................... 3.4.6

performance................................................................................................. 3.7.8

policy........................................................................................................... 3.5.8

preventive action.......................................................................................... 3.12.1

procedure..................................................................................................... 3.4.5

process......................................................................................................... 3.4.1

product......................................................................................................... 3.7.6

product configuration information............................................................... 3.6.8

progress evaluation...................................................................................... 3.11.9

project.......................................................................................................... 3.4.2

project management..................................................................................... 3.3.12

project management plan............................................................................. 3.8.11

provider....................................................................................................... 3.2.5

quality.......................................................................................................... 3.6.2

quality assurance.......................................................................................... 3.3.6

quality characteristic.................................................................................... 3.10.2

quality control.............................................................................................. 3.3.7

quality improvement.................................................................................... 3.3.8

quality management..................................................................................... 3.3.4

quality management system......................................................................... 3.5.4

quality management system consultant........................................................ 3.1.2

quality management system realization........................................................ 3.4.3

quality manual............................................................................................. 3.8.8

quality objective........................................................................................... 3.7.2

quality plan.................................................................................................. 3.8.9

quality planning........................................................................................... 3.3.5

quality policy............................................................................................... 3.5.9

quality requirement...................................................................................... 3.6.5

record........................................................................................................... 3.8.10

regrade......................................................................................................... 3.12.4

regulatory requirement................................................................................. 3.6.7

release.......................................................................................................... 3.12.7

repair............................................................................................................ 3.12.9

requirement.................................................................................................. 3.6.4

review........................................................................................................... 3.11.2

rework.......................................................................................................... 3.12.8

risk............................................................................................................... 3.7.9

scrap............................................................................................................ 3.12.10

service.......................................................................................................... 3.7.7

specific case.................................................................................................. 3.8.15

specification................................................................................................. 3.8.7

stakeholder (admitted term for interested party).......................................... 3.2.3

statutory requirement................................................................................... 3.6.6

strategy........................................................................................................ 3.5.12

success......................................................................................................... 3.7.3

supplier (admitted term for provider).......................................................... 3.2.5

sustained success.......................................................................................... 3.7.4

system.......................................................................................................... 3.5.1

technical expert............................................................................................ 3.13.16

test............................................................................................................... 3.11.8

top management........................................................................................... 3.1.1

traceability................................................................................................... 3.6.13

validation..................................................................................................... 3.8.13

verification................................................................................................... 3.8.12

vision........................................................................................................... 3.5.10

work environment........................................................................................ 3.5.5

Приложение ДА
(справочное)

Сведения о соответствии ссылочных международных стандартов
национальным стандартам Российской Федерации

Таблица ДА.1

Обозначение ссылочного международного стандарта	Степень соответствия	Обозначение и наименование соответствующего национального стандарта Российской Федерации
ISO 9001: 2015	IDT	ГОСТ Р ИСО 9001-2015 «Системы менеджмента качества. Требования»
ISO 14001: 2004	IDT	ГОСТ Р ИСО 14001-2007 «Системы экологического менеджмента. Требования и руководство по применению»
ISO 50001: 2011	IDT	ГОСТ Р ИСО 50001-2012 «Системы энергетического менеджмента. Требования и руководство по применению»
ISO 9004: 2009	IDT	ГОСТ Р ИСО 9004-2010 «Менеджмент для достижения устойчивого успеха организации. Подход на основе менеджмента качества»
ISO 10001: 2007	IDT	ГОСТ Р ИСО 10001-2009 «Менеджмент качества. Удовлетворенность потребителей. Рекомендации по правилам поведения для организаций»
ISO 10002: 2014		^*
ISO 10003: 2007	IDT	ГОСТ Р ИСО 10003-2009 «Менеджмент качества. Удовлетворенность потребителей. Рекомендации по урегулированию спорных вопросов вне организации»
ISO 10004: 2012		^*
ISO 10008: 2013	IDT	ГОСТ Р ИСО 10008-2014 «Менеджмент качества. Удовлетворенность потребителей. Руководящие указания по электронным торговым сделкам между юридическими и физическими лицами»

Продолжение таблицы ДА.1

Обозначение ссылочного международного стандарта	Степень соответствия	Обозначение и наименование соответствующего национального стандарта Российской Федерации
ISO 10012: 2003	IDT	ГОСТ Р ИСО 10012-2008 «Менеджмент организации. Системы менеджмента измерений. Требования к процессам измерений и измерительному оборудованию»
ISO 19011: 2011	IDT	ГОСТ Р ИСО 19011-2012 «Руководящие указания по аудиту систем менеджмента»
ISO 10005: 2007		ГОСТ Р ИСО 10005-2007 «Менеджмент организации. Руководящие указания по планированию качества»
ISO 10006: 2003	IDT	ГОСТ Р ИСО 10006-2005 «Системы менеджмента качества. Руководство по менеджменту качества при проектировании»
ISO 10007: 2003	IDT	ГОСТ Р ИСО 10007-2007 «Менеджмент организации. Руководящие указания по управлению конфигурацией»
ISO 10014: 2006	IDT	ГОСТ Р ИСО 10014-2008 «Менеджмент организации. Руководящие указания по достижению экономического эффекта в системе менеджмента качества»
ISO 10015: 1999	IDT	ГОСТ Р ИСО 10015-2007 «Менеджмент организации. Руководящие указания по обучению»
ISO 10018: 2012	IDT	ГОСТ Р ИСО 10018-2014 «Менеджмент качества. Руководящие указания по вовлечению работников и их компетентности»
ISO 10019: 2005	IDT	ГОСТ Р ИСО 10019-2007 «Менеджмент организации. Руководство по выбору консультантов по системам менеджмента качества и использованию их услуг»
ISO/TR 10013: 2001	IDT	ГОСТ Р ИСО/ТО 10013-2007 «Менеджмент организации. Руководство по документированию системы менеджмента качества»

Окончание таблицы ДА.1

Обозначение ссылочного международного стандарта	Степень соответствия	Обозначение и наименование соответствующего национального стандарта Российской Федерации
ISO/TR 10017: 2003	IDT	ГОСТ Р ИСО/ТО 10017-2005 «Статистические методы. Руководство по применению в соответствии с ГОСТ Р ИСО 9001»
ISO/TS 16949: 2009	IDT	ГОСТ Р ИСО/ТУ 16949-2009 «Системы менеджмента качества. Особые требования по применению ИСО 9001: 2008 в автомобильной промышленности и организациях, производящих соответствующие запасные части»
ISO 31000: 2009	IDT	ГОСТ Р ИСО 31000-2010 «Менеджмент риска. Принципы и руководство»
ISO 1087-1: 2000		^*
ISO 3534-2: 2006		^*
IEC 60050-192: 2015		^*
ISO Guide 73: 2009	IDT	ГОСТ Р 51897-2011/Руководство ИСО 73: 2009 «Менеджмент риска. Термины и определения»
ISO 704: 2009	IDT	ГОСТ Р ИСО 704-2010 «Терминологическая работа. Принципы и методы»
^* Соответствующий национальный стандарт отсутствует. До его утверждения рекомендуется использовать перевод на русский язык данного международного стандарта. Перевод данного международного стандарта находится в Федеральном информационном фонде технических регламентов и стандартов. Примечание – В настоящей таблице использовано следующее условное обозначение степени соответствия стандартов: - IDT – идентичные стандарты.

Библиография

[1] ISO 704: 2009, Terminology work – Principles and methods

[2] ISO 1087-1: 2000, Terminology work – Vocabulary – Part 1: Theory and application

[3] ISO 3534-2, Statistics – Vocabulary and symbols – Part 2: Applied statistics

[4] ISO 9001: 2000, Quality management systems – Requirements

[5] ISO 9004: 2000, Quality management systems – Guidelines for performance
improvements

[6] ISO 10001: 2007, Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations

[7] ISO 10002: 2014, Quality management – Customer satisfaction – Guidelines for complaints handling in organizations

[8] ISO 10003: 2007, Quality management – Customer satisfaction – Guidelines for dispute resolution external to organizations

[9] ISO 10004: 2012, Quality management – Customer satisfaction – Guidelines for monitoring and measurement

[10] ISO 10005: 2007, Quality management systems – Guidelines for quality plans

[11] ISO 10006: 2003, Quality management systems – Guidelines for quality management in projects

[12] ISO 10007: 2003, Quality management systems – Guidelines for configuration management

[13] ISO 10008, Quality management – Customer satisfaction – Guidelines for business-to-consumer electronic commerce transactions

[14] ISO 10012: 2003, Measurement management systems – Requirements for measurement processes and measuring equipment

[15] ISO/TR 10013, Guidelines for quality management system documentation

[16] ISO 10014, Quality management – Guidelines for realizing financial and economic benefits

[17] ISO 10015, Quality management – Guidelines for training

[18] ISO/TR 10017, Guidance on statistical techniques for ISO 9001: 2000

[20] ISO 10019: 2005, Guidelines for the selection of quality management system consultants and use of their services

[21] ISO 10241-1, Terminological entries in standards – Part 1: General requirements and examples of presentation

[22] ISO 10241-2, Terminological entries in standards – Part 2: Adoption of standardized terminological entries

[23] ISO 14001, Environmental management systems – Requirements with guidance for use

[24] ISO/TS 16949, Quality management systems – Particular requirements for the application of ISO 9001: 2008 for automotive production and relevant service part organizations

[25] ISO/IEC 17000, Conformity assessment – Vocabulary and general principles

[26] ISO 19011: 2011, Guidelines auditing management systems

[27] ISO/IEC 27001, Information technology – Security techniques – Information security management systems - Requirements

[28] ISO 31000, Risk management – Principles and guidelines

[29] ISO 50001, Energy management systems – Requirements with guidance for use

[30] IEC 60050-192, International electrotechnical vocabulary – Part 192: Dependability

[31] ISO/IEC Guide 2, Standardization and related activities – General vocabulary

[32] ISO Guide 73, Risk management – Vocabulary

[33] ISO/IEC Guide 99, International vocabulary of metrology – Basic and general concepts and associated terms (VIM)

[34] Quality Management Principles 1)

1) Доступно на сайте: http: //www.iso.org.

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