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Important points about the Math Test
" Take your time when making the calculations.
" Write everything down on the paper. Do so even when you are absolutely sure that making the calculations in your head is correct. Remember how you had to do it in school.
" If you are unsure about time zones and time calculations, take a look on your watch and try to calculate the timings like that.
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2.2.6.6 Personality profile test
The test mostly used in interviewing for the cabin crew position is the 16PF or the Sixteen Personality Factor Questionnaire. This is a multiple-choice personality questionnaire and it measures the following factors:
Warmth - Reserved vs. Warm Reasoning - Concrete vs. Abstract
Emotional stability - Reactive vs. Emotionally stable Dominance - Cooperative vs. Dominant Liveliness - Serious vs. Lively Rule-consciousness - Expedient vs. Rule-conscious Social boldness - Shy vs. Socially bold Sensitivity - Objective vs. Sensitive
Vigilance - Trusting vs. Suspicious Abstractedness - Practical vs. Imaginative Privateness - Forthright vs. Private Apprehension - Self-Assured vs. Apprehensive Openness to change - Traditional vs. Open to change Self-reliance - Group-oriented vs. Self-reliant Perfectionism - Tolerates disorder vs. Perfectionistic Tension - Relaxed vs. Tense
This is not a pass or fail stage in the assessment day, but more of a tool to show the employer what is your personality. You will be asked to take this test online or on paper and will be given 40-50min to complete it. There are 189 questions and a lot of them will be repeating and rephrasing, so just tell the truth.
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2.2.6.7 Raven test (IQ test)
Some candidates - but not all, are also asked to take the Raven test. This is a non-verbal multiple choice test that measures general intelligence. You will be given an image and asked to identify the missing element that completes a pattern.
The test includes 60 questions. You have 40 minutes to complete the test.
This is how a sample looks like. You must chose from the 6 patterns the one that matches the sample image. The answer is 4.
You can practice the test here.
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Important points about the assessment day
" Get at the location at least 30 minutes earlier than the mentioned time. You don't know how many people will show up, so you want to be in time and take in the surroundings. " It's going to be a very long day, so as much as you can, rest well the night before.
" Prepare your documents in advance.
" Bring with you some water, snacks, money for coff ee and a sandwich.
" The location of the assessment day is probably a 4* or 5* hotel. The price of a coff ee or lunch there is quite high. Make sure you have suffi cient money with you.
" Bring a pen and a writing pad.
" If you travel from another city, bear in mind that if you pass through all the stages of the Assessment Day, you will be invited for the final interview which in most cases takes place the next day. Plan for transportation and accommodation accordingly.
" Exchange phone numbers and email addresses with the people who made it with you until the last stage.
" SMILE and be friendly with EVERYBODY. %
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Final Interview
After the long assessment day, the successful candidates will be invited the next day for a final interview. This will be a 1-on-1 conversation with one of the assessors or sometimes a 2- on-1 with both assessors. At this point, the interviewer will ask you a series of questions to establish your drive and motivation, as well as examples of situations you previously handled. The types of questions vary from open ended questions such as 'Tell me about yourself' to yes or no questions such as 'Have you ever head a deadline? '. There will be questions from your CV - 'Tell me about your last job' and questions to find out more about your personality and work style - 'Do you prefer to work in a group or alone? '
This is finally your chance to say and show everything that was not obvious yet. Remember! You made it so far! They are almost convinced that you are the perfect person for the job. This is your last chance to shine and prove them how good you are and what a great addition you will be to their team!
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2.2.7.1 Confidence during the interview
It is normal to be nervous. Actually, it would be a bit unnatural to not be nervous at this point. Your voice might be trembling, your hands might shaky or sweaty, even your knees might get a bit wobbly.
Don’t worry about the interviewer seeing your nervousness. It shows that you care about the result of the interview and getting the job is important to you.
Once you will start talking to them you will forget all about it. The recruiters are professionals and they will do all they can to make you feel relaxed and give your best.
Here is some advice on how to behave during the 1-on-1 conversation.
DO
✓ Maintain eye contact and smile.
✓ If you are seated at a table, put your hands together and place them on the table. If you are seated on a chair, place your hands together and rest them on your lap.
✓ Keep your legs straight or cross your ankles.
✓ Talk clearly. Use simple words to describe the situation you are asked about.
✓ Answer the question.
✓ Always present your skills or qualities.
✓ Ask questions at the end if you are given the opportunity.
DO NOT
! Bite your nails.
! Look down at your shoes.
! Put the elbows on the table. ! Sit cross legged or with your legs too parted.
! Blabber if you are not sure of the answer. ! Talk bad about your current or past employer or colleagues.
! Complain. ! Say ‘I don’t know’.
! Make jokes.
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2.2.7.2 Final Interview 101 Question and Answers
This chapter includes 101 Questions and Answers for the cabin crew final interview. Do not learn the answers that I am giving you by heart. Take the time and come up with your own answers that apply to your experience and background. The best way to approach this is by printing the next pages, fill in your own answer in the space provided and go through them before your interview. This way you will not be surprised when a question comes up.
©Copyright Kara Grand - How to Become a Flight Attendant
Tell me about yourself.
Remember to stay professional during your final interview. This question is meant to ask you about your career and detailed work history. It is not about your childhood, home or hobbies.
You are being interviewed for a cabin crew job, so your response should be focused on the relevant customer service job experience.
Try to keep it short, this question is just a conversation starter.
Do not reveal information that you don’t want your future employer to know.
SAMPLE ANSWER
‘I have been working for the past 4 years for Company A. I started out as part- time junior sales associate and have been promoted to senior sales associate and most recently to store assistant manager. Meanwhile I graduated from College B with a major in Economical Studies.’
YOUR ANSWER
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