Complete the dialogue with the following phrases.

Here you are.	I have a reservation.	It’s OK.
Non-smoking, please.	That’s right.	Where’s the lift?

- Good evening, madam.

- Hello. (1) __________. My name is Melissa Grant.

- For two nights?

- Yes. (2) __________.

- Can I see your passport, please?

- Just a moment. (3) __________.

- Do you want a smoking or non-smoking room?

- (4) __________.

- Here’s your key. It’s room 212 – on the second floor.

- Thank you. (5) __________.

- It’s over there. Do you need help with your bag?

- No, thanks. (6) _____.

Complete the dialogue with following words.

Hairdryer, double, shower, lift, sea, key, phone, TV.

- Can I have a (1) _____ room for tonight, please?

- Would you like a room with a (2) _____?

- Yes, please. And with a (3) _____, please.

- All our rooms have a TV, a (4) _____ and a (5) _____. I can give you room 25. It has a view of the (6) _____. Here is your (7) _____. The (8) _____ is over there. The room’s on the second floor.

 

Match what you want on the left with what you need on the right.

 

You want:	You need:
1) to have a drink in your room	a) the lift
2) to go to the top floor	b) an outside line
3) to open your door	c) a shower
4) to get up at 6 am	d) a mini-bar
5) to phone your country	e) a hairdryer
6) to watch the news	f) a wake-up call
7) to wash your hair	g) a TV
8) to dry your hair	h) a key

 

Choose the right words to complete the sentences.

1) At reception / reservation you can order room / lift service.

2) We’d like a two / double room with a view / see of the garden, please.

3) The lift is after / over there. Take it to the second floor / room.

4) Please fill / write in this form / bill.

5) I’d like a sit-up / wake-up call at 7.30 and I’d like to make / have breakfast in my room, please?

6) I have a luggage / reservation for a single / one room with a bathroom.

7) Can I cash / have the bill, please? I’ll check / change it now.

8) I’m leaving today. Can I exchange / order some dollars here before I pay / check out.

Match the words on the left with the words on the right to make expressions.

1) service	a) room
2) room	b) access
3) double	c) conditioning
4) internet	d) service
5) air	e) TV
6) satellite	f) included

 

Complete the sentences with necessary words.

Double / twin, service, room, check, tip, reception, heart / centre, stay.

1) Have you booked a _____?

2) Could you first check in at _____?

3) Do you want a single or a _____?

4) Does the price include _____?

5) The hotel _____ included internet access, 24-hour reception and a restaurant.

6)  Service wasn’t included, so I left a 10% _____.

7) The hotel is in the _____ of the town, close to all the main attractions.

8) At the end of your _____ at a hotel, you normally have to _____ out by midday.

 

Rewrite the sentences on the left starting with the words given. Keep a similar meaning.

1) I was able to use the internet.	a) I had internet _____.
2) Did you book a table?	b) Did you make a _____?
3) The hotel was fully booked.	c) There were no rooms _____.
4) You don’t pay extra for service.	d) Service is _____.
5) Did you book it before you went?	e) Did you book it in _____?
6) Is there somewhere to leave the car?	f) Do you have _____?
7) If you have a chance to put up at a hotel you are lucky.	g) If you have a chance to _____ in a hotel you are lucky.
8) We’d like a room for two with bath for the night.	h) We’d like a _____ with bath for the night.
9) When travelling it is better to reserve a room in advance.	i) When travelling it is better to _____ s room.
10) When staying at the hotel we had our breakfast in the refreshment room downstairs.	j) When staying at the hotel we had our breakfast in the _____ downstairs.

Translate into English.

1) На мое имя забронирован двухместный                                 номер с видом на море.

2) Очень жаль! У нас нет свободных номеров.

3) Сколько дней вы предполагаете пробыть в нашей гостинице?

4) Мне нужен номер на одного с ванной. Я собираюсь пробыть здесь неделю.

5) Мне нужен номер с завтраком и кондиционером.

6) Вот Ваш ключ. Ваш номер на седьмом этаже. Лифт там.

7) Заполните, пожалуйста, эту форму.

8) Можно воспользоваться телефоном?

9) Можно заказать обслуживание в номер?

10) Я хочу пожаловаться. В моем номере нет полотенец.

11) Я уезжаю и хотел бы оплатить счет.

12) Могу ли я выписаться?

13) Могу ли я расплатиться наличными?

14) Сколько стоит двухместный номер с завтраком? Завтрак входит в счет?

15) Я собираюсь остановиться на неделю.

 

Match the words and the symbols.

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