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Write your report in 300-350 words in an appropriate style.

Report - Model answer


The principal aims of this report are to provide an overview of the volume of visitors using services in our city centre and to identify factors which deter people from using them. The final section makes recommendations as to how the situation could be improved.

Current situation

I conducted interviews with a random selection of shoppers and customers in local restaurants and cafés. Fewer than half regularly visited the city centre. Among those who did make frequent use of what is on offer, most cited the pedestrianised Mitchell Mall as their favority area. Smaller numbers enjoyed shopping or dining around Holmes Square, though several people said they found the traffic noise disagreeable.

Factors preventing greater use of city centre services

There was a clear division between those who regularly visited the city centre and those who so infrequently. The latter cited traffic congestion and pollution along with inflated prices for goods as factors that acted as a deterrent. For those who frequently came into town, on the other hand, the pedestrianised area and the outdoor café were a major attraction.


Clearly more could be done to attract people to our city centre. I would make the following recommendations:

  • extend the pedestrianised area to include the streets surrounding Holmes Square so as to capitalise on what is already an attractive area.
  • encourage shops, cafés and restaurants to offer discounts to regular customers.
  • maintain access to the pedestrianised areas for cyclists.

This final recommendation will encourage those who currently cycle into town to continue to do so, while reducing noise and pollution from motor traffic.

[118] Learning English, 2015-2016


A Review
Come up with a title. This title should reflect the focus of your review. Decide between a declarative title, descriptive title, or interrogative title.

Cite the article. Under the title, place a complete citation of the article in the proper style. Go to the next line to begin your essay. Don't skip a line between the citation and first sentence.

For example, in MLA, a citation may look like: Duvall, John N. "The (Super) Marketplace of Images: Television as Unmediated Mediation in De Lillo's White Noise." Arizona Quarterly 50.3 (1994): 127-53. Print.


Identify the article. Start your review by referring to the title and author of the article, the title of the journal, and the year of publication in the first paragraph.

  • For example: The article, "Computers will substitute teachers," was written by Anthony Zimmerman, an expert.

Write the introduction. The introduction of the article review will have the identification sentence. It will also mention the central themes of the article and the arguments and claims of the author. You also need to state the author's thesis. Sometimes, the thesis has multiple points. The thesis may not be clearly stated in the article, so you may have to determine the thesis yourself.

  • You can also give an impression of the article, which begins and sets up your critique. If you do this, remember that you must use formal academic writing. This means you will use third person and refrain from using the first person I
  • Your introduction should only be 10-25% of your review. End the introduction with your thesis. Your thesis should address the above issues. For example: Although the author has some good points, his article is biased and contains some misinterpretation of data from others’ analysis of the issue under consideration..


Summarize the article. Express the main points, arguments, and findings of the article in your own words, referring to your summary for assistance. Show how the article supports its claims. Make sure to include the article's conclusions. This may be done in several paragraphs, although the length will depend on requirements established by your instructor or publisher.

  • Don't give specific examples or statistics. Just focus on the main points of the arguments.

Use direct quotes from the author sparingly. Review the summary you have written. Read over your summary several times to ensure that your words are an accurate description of the author's article.



Write your critique. Use your outline of opinions to write several paragraphs explaining how well the author addressed the topic. Express your opinion about whether the article was a clear, thorough, and useful explanation of the subject. This is the core of your article review. Evaluate the article's contribution to the field and the importance to the field. Evaluate the main points and arguments in the article. Decide if the author's points help her argument. Identify any biases. Decide if you agree with the writer, then provide sufficient support as to why or why not. End by suggesting which audiences would benefit from reading the article.

  • Support your critique with evidence from the article or other texts.
  • The summary portion is very important for your critique. You must make the author's argument clear in the summary section for your evaluation to make sense.
  • Remember, this is not where you say if you liked the article or not. You are assessing the significance and relevance of the article.
  • Use a topic sentence and supportive arguments for each opinion. For example, you might address a particular strength in the first sentence of the opinion section, followed by several sentences elaborating on the significance of the point.

Conclude the article review. In a paragraph, summarize the main points of the article, as well as your opinions about its significance, accuracy, and clarity. If relevant, also comment on implications for further research or discussion in the field.

  • This should only be about 10% of your overall essay.
  • For example: This critical review has evaluated the article "Computers will substitute teachers" by Anthony Zimmerman. The arguments in the article show the presence of bias, prejudice, argumentative writing without supporting details, and misinformation. These points weaken the author’s arguments and reduce his credibility.

Proofread. Reread the review. Look for grammar, mechanics, and usage mistakes. Make sure to cut any extra, unneeded information.

  • Make sure you have identified and discussed the 3-4 key issues in the article.




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