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If I were your supervisor and asked you to do something that you disagreed with, what would you do?




Ask for more information if this question comes up. Would they ask you to do something illegal or it was just something that could have been delegated to somebody else?

 

Show that you are willing to go the extra mile for the job, but you still have strong principles.

 

Be honest.

 

 

SAMPLE ANSWER

 

'I believe that when you are a good worker, the supervisor will trust you more to assign certain projects knowing that the job will be done right. If the task I would be given interfered with my daily tasks, I will explain this to my manager or suggest another trustworthy colleague.

 

If it is something that somebody else could do, but my supervisor considered me more appropriate for the job, I will definitely do it.'

 

YOUR ANSWER

 

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©Copyright Kara Grand - How to Become a Flight Attendant


 



When were you most satisfied in your job?

 

This question refers to when the job brought you joy, not the other way around.

 

Specify the skills that you displayed to reach this satisfaction.

 

 

Link this answer to excellent customer service skills if possible.

 

SAMPLE ANSWER

 

'I once had a customer with a small child that was very sick and needed constant care and attention. There was a doctor and a nurse with them. I expressed my openness to assist, I constantly checked with the parents if there was anything we could do to make them and their child more comfortable. At the end, he was happy and smiling, and the parents were very grateful for our attention. That smile from a small boy that didn’t really have that much to smile about, made my day and made me feel that my work and attitude made a difference.'

 

YOUR ANSWER

 

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©Copyright Kara Grand - How to Become a Flight Attendant


 



Can you describe a time when you had to be flexible in your job?

Be prepared with a detailed example for this question.

 

 

Stay away from stories that describe how you had to break the company's rules and regulations.

 

Being flexible means that you can adjust to a set regulation without ignoring it.

 

SAMPLE ANSWER

 

'We once had a guest in our hotel who approached me saying that she really loves our bathrobes and would like to keep one. It was not the hotel's policy to allow guests to remove bathrobes. I approached my manager and we were able to find a brand new bathrobe and informed the guest that she will be able to have a brand new bathrobe for the set price. She was very happy that we could arrange this for her.'

 

YOUR ANSWER

 

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©Copyright Kara Grand - How to Become a Flight Attendant


 



Can you describe a situation when you had to take charge at the job?

Do not give examples of how you took charge and overtook your supervisor or went behind his back.

 

Give details about your achievement, but maintain your modesty.

 

Do not forget to praise the team you worked with.

 

 

SAMPLE ANSWER

 

'My supervisor was ill and the store manager asked me to fill in his spot for the day as we were expecting a visit from the main office. I gathered all my colleagues and explained that our supervisor was not coming in that day and the management asked me to fill in his position. I explained the expectations and asked for their full co-operation and doing their best for the day. Everybody was very supportive, we worked very well as a team and the visit was a success.'

 

YOUR ANSWER

 

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©Copyright Kara Grand - How to Become a Flight Attendant


 

40. Have you ever had a deadline?!

This is a yes or no question.

 

 

Answer honestly and be prepared with an example.

 

 

Describe a time you worked as part of a team and it was successful.

 



SAMPLE ANSWER

 

'Yes, I worked in an environment where there were constant deadlines to achieve.'

 

YOUR ANSWER

 

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©Copyright Kara Grand - How to Become a Flight Attendant


 





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